Service was poor, flight attendants were rude.
Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options
Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all.
Crew was very nice and helpful
Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28.
The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive.
Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-(
Seats are not comfortable. The crew are OK. No fruit juice or cool drinks.
The food and the service
Everything went smoothly.
All was good.
was a difficult transition from delta to west jet in Toronto and we almost missed the flight
Departure was right on time and we actually arrived 15 minutes early.
The inflight monitor worked but none of the data (GPS altitude or speed) was working.
|Flights Arrive in||Shannon|
|Flights Depart from||Louisville Standiford Field|
|Airlines||British Airways, Delta|
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