LYS - ISP
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Top airline flying Lyon Lyon-Saint Exupéry to Islip Long Island
Scores according to KAYAK customer reviews
Cons: "I hate pretzels. Another option would be cool"
Cons: "The crew was rude, we took off over an hour late, there was no food for sale on board"
Cons: "Plane was very hot; luggage took forever after landing."
Cons: "Air conditioning wa not working. We were in a hub why wasn't the plane switched."
Pros: "Kind crew, smooth flight"
Cons: "Inflexible employee, bad website, worse app. NO ROOM for mid seat traveler. Had to keep arms crossed the whole trip, Dangerous for somebody like me with respiratory illness and sleep apnea"
Pros: "Flights were on time, professional crew"
Cons: "Seat back screen kept freezing, headphone jack was broken"
Pros: "The flight crew was pleasant!!"
Cons: "The seats in that plane felt cramped and had less space."
Pros: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Pros: "American Airlines staff from checking to departation were very friendly."
Cons: "Sat behind a couple with a small dog that was very stressed and barked at anyone that walked by. It was a late flight and I could have used a few winks."
Pros: "The flight was on time and I was upgraded to First Class!"
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Cons: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Cons: "Taxied for 45 minutes. 10 minutes to open the door. Had to walk .5 mile to get to customs. Had express pass because of connecting flight Still had to wait in line with express pass. Then had to transfer to new terminal. Trains out at ohare so buses. Waited another 30 minutes for a bus then 15 bus ride. Missed flight and had to set around for 4 hours for next. Totally unorganized. Not this way in Japan."
Cons: "The changed of flight from.BA To American airlines."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Cons: "Very cramped."
Pros: "Crew were great. Seats were comfortable."
Cons: "Plane didn't have in-seat entertainment. Very hard to watch movies on small central screens. Movies were really old."
Pros: "Friendliness of crew"
Cons: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"
Pros: "Delayed on the runway but overall good and smooth"
Cons: "Flight service was ok"
Pros: "Flights to Reno tend to be empty if you fly in the right time of the week. I booked the cheapest ticket and ended up getting an exit row all to myself."
Cons: "There is no seatback TV which is a major drawback. They do have a service that you can stream through your personal device but my power outlet didn’t work so my laptop died mid movie."
Pros: "Drink service was good"
Cons: "Middle seat"
Pros: "Old plane. No entertaining in seats for a 10 hour flight. Awful."
Cons: "The service was mediocre and the food was horrible! It made me sick!"
Pros: "The flight was on time The flight attendants were were very helpful and friendly. Food service was good. I am a vegan and they were very accommodating. The fact that we had 2free checked bags was great"
Cons: "Nothing. Everything was good"
Pros: "Unfavourable crew. Pilot was very good and detailed though."
Cons: "The smell on airplane, was not offered any water to drink."
Pros: "My flight was early"
Cons: "I had to pay an extra $5 because I did not have a card to check my luggage."
Cons: "Personnel; lack of customer service"
Cons: "I was scheduled to leave Lisbon at 11:45 am however at 6am I received a call to say my flight was cancelled and I was booked on the British Airways flight the next day at 7:30 am. This after AA had turned my flight on the way out around on the way from Austin to Paris and we had to spend the night in Chicago."
Cons: "Paid for extra legroom, got a seat that didn't recline :("
Pros: "Special food is not proper"
Pros: "Missed the flight. Money was not refunded."
Pros: "Excellent staff and flight attendants."
Cons: "Coach seats were like cardboard. My back was killing me within 2 hrs... :("
Cons: "Forced to check my carry on. Took 30min for the bags to come out on the carousel. Which is why i never check my bag."
Cons: "Delay No direction help for the gate Bad seats"
Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue"
Pros: "Quick boarding, no shuttle! Pilot very informative"
Cons: "We were never asked for beverage service.Also when arriving and exiting to retrieve our bags when congested with baggage no room to stand and wheelchairs all at once trying to exit up ramp.Very unorganized and chaotic."
Pros: "The flight was cancelled on the runway on October 30, 2016. At times, someone within the ranks of this company needs to understand the experience and financial position of the average passenger. $12.00 voucher for dinner and breakfast in Panama city Panama is an example of being disconnected from the reality of that experience."
Cons: "Two legs flying up from Norfolk to Boston delayed. Two legs flying home the next day also delayed."
Cons: "The pretzels"
Pros: "excellent in flight experience, crew was helpful and friendly. Overall a great experience"
Pros: "Everything was amazing"
Pros: "Boarding was pleasant, flight attendant was very nice. Served several snacks and choice of drinks."
Cons: "no entertainment"
Pros: "On time arrival"
Cons: "Complimentary snacks"