Daily cleaning, installation of cabin HEPA filters on flights from Marseille to New Windsor
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Scores according to KAYAK customer reviews
Cons: "Pagar una maleta pequeña mortifica"
Pros: "It was on time."
Cons: "Seats were impossibly small. Family in front of us kept removing their face masks. Wife pulled hers down to take selfies every few minutes and husband consistently wore his below his nose. Flight attendant asked him once to pull it up and he did, only to pull it down again a few minutes later."
Pros: "The crew was nice"
Cons: "American has been overbooking flights, doesn't respect social distancing, not true that the middle seat is empty, the person next to me coughed frequently, and since it was a FULL flight, I couldn't get another seat!, never again American"
Cons: "No delays"
Pros: "Crew kept us well hydrated, and were very diligent about picking up trash."
Cons: "2 hours late stuck on the plane. Service was not that great"
Pros: "Absolutely NOTHING"
Cons: "I WANT MY MONEY BACK. We were stuck on a plane for 10 HOURS. No food available. Just sitting there. Communication from the crew SUCKED. Their staffing sucked. I WANT MY MONEY BACK"
Pros: "The crew was nice, although they were not able to relocate me."
Cons: "The space was too crowded. Not much leg room and its such a long flight to have so little space. My flight was also delayed."
Cons: "There was a 1.5 hour weather delay."
Pros: "We sat in the rear of the plane and had all kinds of room. Just with the crew performed better"
Cons: "The crew seemed unfamiliar with the aircraft misdireting passengers to the wrong areas making the boarding process a complete mess"
Cons: "On time, roomier seats"
Pros: "Quick flight once departed"
Cons: "Maintanence delay led to plane switch"
Cons: "there was a delay and no one was saying why? the flight was over an hour late"
Cons: "Old plane. No power to recharge electronics."
Pros: "New, clean plane"
Cons: "Food was horrible. Salad 90% celery chunks, and beef that was 90% gristle. I paid extra for more leg room but got a bulkhead seat that had less leg room , and cramped, hard to access table and video screen."
Pros: "Flight was delayed by approximately 90 minutes. Attendant was friendly."
Pros: "This was a nighmare!"
Cons: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."
Cons: "The flight was delayed and then the airport in Philadelphia "wasn't aware" that we were coming to it took forever to get off the plane. I would have missed my next flight if they didn't wait for us. Also I couldn't check in online beforehand, which was frustrating. Also I waited in line at the British Airways desk to check in and it was a long line. When I finally got to the front I was told I had to check in at the American Airlines desk and I wish I had been told that earlier. One staff member was rude when I asked him to repeat the food options."
Cons: "Took off 40 min late without explanation"
Pros: "excellent flight. on time and no issues"
Cons: "Flight crew very brusk. Econ seats VERY tight for space. Flight was switched from BA to AA. I found the BA Econ seats more comfortable."
Pros: "Everyone was nice"
Cons: "No gluten free snacks. Flight was late"
Pros: "Food, cleanliness"
Pros: "Check-in staff very helpful"
Pros: "Free entertainment and food. Timely departures and arrivals."
Cons: "Went to Iberia desk to check in only to be told to go to AA desk instead at a different terminal. Directions could be clearer."
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Cons: "Terrible plane. Old. No tv. No charge points"
Pros: "The fly departed on time"
Pros: "Wide selection of movies and other entertainment."
Cons: "This was not food that was served in the Economy class. This was pure junk. I understand that airlines are saving on the service in Economy but a minimal quality should be maintained. I recommend to prepare some sandwich etc. and other snacks and to take it on the plane."
Pros: "Ease of boarding and on time flights"
Cons: "Leg room and entertainment"
Cons: "British airways?"
Cons: "The usual delays out of O'Hare. This plane was an older plane, but good enough for a medium length flight."
Pros: "Bridget was managing the cancellation lines with finesse, compassion, and urgency. She was a star! The rebooked flight was fast, comfortable, and landed early."
Cons: "Previous flight was canceled and forced us to stay in DC an extra day. Watched flights continue to arrive and depart from our hotel room. Rebooked using the mobile app but could not check in on mobile or at the kiosk. Waited in line for almost 2 hours for AA to simply check us in and print passes. The flight did not get catering refreshed after landing in DC so no refreshments or snacks were offered during the flight home."
Pros: "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
Cons: "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."
Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "On time departures. Friendly crew."
Pros: "I sat next to a friend I haven't seen in almost a year"
Pros: "We missed the original flight on American Airline because of security check tie-up. Fortunately American Airline helped us board Bristish Airway 3 hours later flight."
Cons: "British Airway flight 269 on 3/24/17 was lousy and toilets were filthy. I fell asleep and missed the meal. When I pushed the help button, nobody came for 10 minutes until I grabbed a steward passing by. Then I used the nearby toilet once, the floor was wet and the toilet papers were almost totally out. I was so disappointed by the experience that I will not recommend BA to any friends."
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "We sat on the runway for 3.5 hours while the crew cleaned up a fuel spill and we waited for a different co-pilot."
Cons: "Our original aircraft was taken out due to a mechanical issue. When we got our replacement aircraft, somehow we were missing a crew member. So after a one-hour delay for a new aircraft, we boarded, then sat at the gate for another hour and a half waiting for an additional flight officer. Missed my connecting flight from Chicago to Dayton and had to be put up in a hotel 30 minutes away from the airport."
Cons: "My flight was cancelled and I never got an email notification so they made me fly to New York and the flight was delay. One of the ladies from New York was really rude to me."
Cons: "I did not like how I requested a same day flight, was presented with a low fare, so I took it, and it was deceptively a different day months in the future. . . This is not a flight I feel I should have paid for, as I feel I was deceived"
Pros: "Priority boarding provided by my credit card"
Pros: "Great customer service from the ticketing agents, gate agents, flight attendants and pilots!"
Pros: "The service was excellent, and we arrived ahead of schedule."
Cons: "Turbulence was horrible That there is no internet"
Airlines flying from Marseille to New Windsor have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Marseille to New Windsor
Masks required on board, masks provided on flights from Marseille to New Windsor
Social distancing seating
Middle seats unavailable to book on flights from Marseille to New Windsor
Testing for antibodies, testing for symptoms for flights from Marseille to New Windsor
Waiving of change fees. Search flexible flights from Marseille to New Windsor