Arrived earlier than expected.
Waited an hour for the gate to be vacate by another plane.
The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future.
Never made it and had to go yet to another desk because it was a united flight this was the worst i have ever experienced
Nice staff, helpful front desk and flight attendants.
No wifi, carry on fee, small seats
I ordered a special meal and it was delicious! Because I have dietary concerns, I often have to order a special meal. Usually, I find that the alternatives meals are second thoughts and thus can be rather tasteless. I was very thankful for my meal.
The plane was so tiny we were packed in it like sardines. I am a rather small person (barely 5 feet tall) and usually have no complaints about space on a flight but even my knees hit the back of the seat in front of me.
Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the
better food and service, more space between seats
poor space for legs, food was really poor. no entertainment..
more space in coach section, between seats
less space for legs in seats.
Late departure without giving any reason.
Flight from MCO to Mex was very good.
We arrived in Mex on time but we had to wait a very long time until a gate was available.
The plane/Pilot got us home.
The seats were old and uncomfortable. The plane was old and had the drop down video screens. This was terrible- we couldn’t see the one closest to us, only the one further away. But any words on the further one, we couldn’t read. The staff on the plane were rude and made us seem like we’re a bother and unwelcome. We were scared to ask for anything.
Everything went fine. The on-board entertainment was good.
The plane is very comfortable
Overall trip was ok
Medellin Jose Marie Cordova (MDE) Colombia
Baltimore/Washington (BWI) United States
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