The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
Tiny old cramped plane.
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.
Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!
Good flight—no delays, in & out.
London’s security—horrible service. Those folks really hate their jobs.
Everyone was nice
No gluten free snacks. Flight was late
There’s no WiFi
A nice uneventful trip
|Flights Arrive in||Chicago|
|Flights Depart from||Milan Linate|
|Airlines||KLM, American Airlines|
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