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BOM - HPN

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Mumbai (BOM)
White Plains Westchester County
Wed 12/2
Wed 12/9
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Top airlines flying Mumbai Chhatrapati Shivaji to White Plains Westchester County

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,881 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Pros: "Yes"
Cons: "Good flight"

Cons: "Qatar airport duplicTe security check"

Pros: "Everything."

Pros: "Everything."

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"

Pros: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Cons: "Nice if they offered/served drinks before meals"

Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Pros: "everything"
Cons: "nothing"

Pros: "Helpful crew"
Cons: "Food quality and quantity Cramped seating"

Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"

Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."

Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Personal courteous service"
Cons: "Quality of food"

Pros: "service and staff was polite & friendly"

Pros: "Good, attentive service by the crew."

Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Pros: "Everything"

Pros: "Everything"
Cons: "Long hours from Doha to Atlanta"

Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Pros: "Hospitality"
Cons: "NA"

Pros: "Crew professionalism"
Cons: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "Comfort and service"
Cons: "Food breaks should be more"

Pros: "I liked everything about the flight."

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Cons: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pros: "Nothing"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"

Cons: "No upgrades. Worst flight."

Pros: "Excellent customer service, smooth boarding, good food."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"

Pros: "Good staff and service"
Cons: "Require more leg room"

Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."

Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"

Pros: "Movie selection was good."
Cons: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Pros: "It was nice service and hospitality"

Pros: "I like each part of service"

Pros: "Food"
Cons: "More leg space"

Pros: "Excellent on time flights"
Cons: "Food quality was bad. We had pre-ordered Hindu Indian meals and the food was anything but Indian."

Pros: "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
Cons: "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"

Pros: "Got on the plane easily and quickly. Great movie selection"
Cons: "Very cramped seating"

Pros: "The crew was nice!"
Cons: "Just a small plane, subject to turbulence. Not much that can be done, though if they ever redo the seats for a little more cushioning, that would be nice."

Pros: "Clean effective travel"
Cons: "Space space space. Uncomfortable seating for long flight."

Pros: "Crew was great seats are small"
Cons: "Bigger seats! Very good overall"

Pros: "Hope the flight attendant was awesome. She should be filmed for training videos."
Cons: "Update bathroom. Sinks almost too small to use with the facet type installed. Super gross bumping the sink basin in order to wash hands. Acrobatic feat to get done."

Cons: "Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better."

Pros: "Yes very helpful"
Cons: "Better food service"

Pros: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
Cons: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."

Pros: "The United systems were at the top of their game for this trip."
Cons: "Equipment & crews were present & working like a well oiled machine. As a result we arrived at SFO early enough we didn’t have to run from G-69 to E-66 where boarding had already begun."

Cons: "See above."

Pros: "Quiet"
Cons: "No tv"

Cons: "The seat cushion of 21A seems tilted forward. Please fix it."

Pros: "..."
Cons: "Slight delay, entertainment system appears dated, boarding can use more organization, overhead bin space can be at a premium due to people trying to bring too much aboard (number of carrying) and they can run out of the popular food choice"

Pros: "As a result of extensive business travel, my husband and I enjoy premiere status with United . We love the airline, because even when we buy inexpensive tickets on our own dime for family travel, we are treated exceptionally well and often upgraded. The flight was on time, the ground and cabin crew friendly and the captain competent. That works for us!"

Pros: "On time and good flying experience"
Cons: "Service was very limited for a 15 hour flight. It does not compare with other airlines on service and hospitality. The staff is hardly around and show up only two hours after take off and one hour before landing."

Pros: "economy is so cramped! It really should not be legal. Any flight at 5:30 AM should give people more than a cookie. All airport food shops are closed at that hour."
Cons: "Why is every connecting flight in Denver located in a different terminal and at the farthest gate? It's always a sprint to make the flight. I got singled out for a complete pat down. I was wearing light summer clothing. I'm 65 years old. It makes no sense. Those machines need recalibrsting."

Pros: "Quick and easy fight. Crew very nice"

Cons: "Cabin temp was uncomfortably warm."

Cons: "The plane got delayed by more than 3 hours!"

Pros: "The crew was so friendly and accomodating. What a great experience!!"

Cons: "Lavatories did not seem to have been cleaned"

Cons: "Again all of it was poor"

Pros: "Efficient"
Cons: "Nothing"

Cons: "Explained above"

Pros: "Short"
Cons: "The flight attendants and airport staff in Chicago and Detroit suck. San Fran is so much better."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Food was decent, service as efficient albeit not very courteous. But one has come to expect that of UAL and hence the reduced flights I've taken in the last year."
Cons: "Seat uncomfortable for a flatbed. Seemed to have a gap that needed a pillow to fill. Seat wasn't completely clean when I boarded. Used water bottles in the seat pocket. Toilet was unclean before the flight even took off. At check in they didn't specify the lounge to be used. Unclear instruction regarding the availability of a separate business security line."

Pros: "Roomy seats, blankets and pillows. Plenty to drink."
Cons: "Busing to the plane and 1 hour delay taking off."

Pros: "This flight was a complete change. We boarded quickly and I and took off on time."

Pros: "The boarding agents were friendly and helpful. No problems, no real issues. My flight was delayed, the pilot made up for it in the air. I always have a great experience when flying United!"
Cons: "One of the flight attendants had a scowl on her face... not good when you're face to face with a plane full of people."

Pros: "Pilots did a good landing. Reached 30mins ahead of schedule. In flight service was good and entertainment choices were plenty."
Cons: "Food was mediocre. Boarding announcements were dismal. Seats were not comfortable for a 15hr flight."

Pros: "The crew was nice and professional. But it is a small plane and there isn't much they can do to help increase comfort or food choices."
Cons: "It's a small plane to travel 2.5 hours but I understand demand for flights plays a big role in the type of plane that you use."

Pros: "Although plane was delayed 45 minutes, the crew was attentive and did a nice job."
Cons: "A snack basket for first class? I understand it's a red eye, but I believe a better effort is needed on the food end. A hot towel would've been nice after a long red eye as well."

Pros: "Nothing terrible I've had better!"

Pros: "Nothing"
Cons: "The plane was so cold that my feet literally went numb. I had to run through O'Hare to get to my next flight."

Pros: "Many movies to choose from that are relevant."
Cons: "Crew members moved very slow when getting drinks."

Pros: "My flight was canceled. The service for trying to get it rescheduled was horrible."
Cons: "Had to make 6 phone calls with an average hold time of 15 min before I even some to anyone each time I called."

Pros: "United entertainment options are fantastic. Using their app and on board wifi we have access to a very large collection of free movies and tv shows that kept me entertained"
Cons: "We taxied on the runway for over an hour waiting for a spot to take off. That is acceptable as the airport was dealing was lightning strikes. What was not acceptable was that fact that the airplane cabin during this time was a sauna. The air conditioning did not work and the entire airplane was really hot the crew said that the air was turned on all the way but that was having no effect. Beverages were served 5 mins before landing. How do we seat or drink anything in that time?."

Pros: "Flight crew was attentive and kind."
Cons: "We had to sit on the Tarmac for 20 minutes before taking off due to low cloud cover over Seattle."

Pros: "On time and people nice"
Cons: "Everything. Very good"

Cons: "They canceled my initial reservation, without contacting me, costing my time, aggravation, and the price of a very expensive international call in order to get a less desirable flight home."

Pros: "The flight was late and I missed My connection flight because of it. Unbelievable and unreliable flight and a horrible start for a vacation. SO sorry I took United!!"

Cons: "The terminal was very hot and overcrowded"

Pros: "Honestly nothing. The flight was a disaster."
Cons: "Second flight of the day with zero drink service. I suppose the hostesses were too busy napping and eating their dinner as they never left the last row of the plane. They sure had drinks and dinner even though we didn't. Also should have cancelled or delayed the flight rather than make us wait forever on the plane waiting for a new route to miss weather at our destination."

Pros: "Appreciated that they didn't stick us in a 95 degree aircraft."
Cons: "Didn't like the 2 hour delay, but things happen."

Pros: "I was in economy + which had good leg room"
Cons: "Overhead bins for economy + are placed elsewhere. Preselected meal not available and was delayed in serving the alternative for 20 mins. Entertainment options include TV shows with 1 episode to pad the numbers"

Pros: "Relatively quick boarding."
Cons: "Grouchy grouchy crew."

Pros: "Both flights were early, which was nice for a change."

Cons: "Deverted to Newark to get to portland"

Read more about Qatar Airways

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