The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience.
Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate.
We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast.
The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian
To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.
Loved the cheap fare - went off pretty much as expected - big crowds at security in Bristol, paid for express - it seems every little extra is charged for - paid £15 each for an extra legroom seat which also gave us priority boarding and an extra bag, although it wasn't clear if they were being strict about hand luggage or not.
We sat in the XL first row - seats don't recline! and everyone trooped past us when boarding and a stiff breeze blew on us through the door. Had to keep our down coats on but then when the door closed and it warmed up we weren't allowed to take it off because it was an emergency exit row and now clutter! So we got a little overheated until at altitude - weird. The coffee was £2.50 for instant! weird.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
and someone from our team will get back to you promptly.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.