Plane stopped for two hours in Nanjing. We were routed off the plane, through customs, through passport control and back on the very same plane. This was a little hard to take after spending 12 hours on a cold tile floor in Chengdu.
Convenient. Excellent new international terminal in Nanjing and so quick to get through the whole process, of checkin, immigration, customs, and security. The USA TSA should learn from international travel.
Food court is GREAT, fresh food and affordable which the government does not allow for high prices, thus more travelers eat there rather than bringing their own food.
Food service, did not go aisle by aisble jump around which took longer to get drinks and food.
The crew was friendly, kind, and efficient. I received curtious service with a smile. They even left me a note while I was sleeping, rather than disturbing me. When I awoke hours later, they still happily brought me food and drink!
My main complaint is the quality of the seats. They recline decently, but are some of the hardest, most uncomfortable seats ever. This, in my opinion is unacceptable for such a long flight. On this same trip I took 45 minute flights with 5x the comfort!
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