Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn
Crew was very friendly.
Having to pay for baggage on an international flight and no better snacks available without purchasing them.
9:30 flight finally took odd at 11:30 .... delayed and had to set on the runway. Arrivedabd gad to wait 30 min for gate. Will be in terms mal by 1:30
No entertainment Little to no food or drinks Some crew were rude
For the trip to finish
The plane was quite new, and that's pretty much it.
The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position.
Nashville Intl (BNA) United States
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