Find Cheap Flights from New York LaGuardia to Kuala Lumpur (LGA - MY1)

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Book cheap flights from New York LaGuardia to Kuala Lumpur (round-trip)

Airports
Origin
New York
$493
only
$493
Destination
Kuala Lumpur
$493
only
$493
Tue, Feb 27
LGA
KUL
28h 25m
Tue, Mar 13
KUL
LGA
25h 20m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

ORD
BNA
Excellent 10.0

Everything

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

Mon, Feb 26
LGA
KUL
26h 55m
Tue, Mar 13
KUL
LGA
24h 18m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

IAH
JAX
Excellent 8.0

Nice short flight. Houston is easy to navigate. Staff were friendly.

They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs.

NRT
IAH
Excellent 8.0

Food was quite good

the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights.

BKK
NRT
Excellent 8.3

Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process.

I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised.

Wed, Apr 11
LGA
KUL
29h 50m
Tue, Apr 24
KUL
LGA
23h 20m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

Thu, Apr 12
LGA
KUL
27h 40m
Tue, Apr 24
KUL
LGA
26h 52m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

ORD
BNA
Excellent 10.0

Everything

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

Thu, Apr 19
LGA
KUL
28h 40m
Thu, May 10
KUL
LGA
26h 52m
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

ORD
BNA
Excellent 10.0

Everything

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

Tue, May 8
LGA
KUL
25h 30m
Wed, May 16
KUL
LGA
25h 50m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

Mon, Mar 26
LGA
KUL
33h 00m
Wed, Apr 11
KUL
LGA
25h 25m
Trip: 17 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

LAX
NRT
Excellent 10.0

The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service

The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA

NRT
LAX
Excellent 9.0

The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert

The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

Wed, May 9
LGA
KUL
26h 35m
Tue, May 22
KUL
LGA
25h 11m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

Mon, Mar 26
LGA
KUL
33h 00m
Wed, Apr 18
KUL
LGA
25h 25m
Trip: 24 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
BKK
NRT
Excellent 8.3

Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process.

I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised.

HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

NRT
LAX
Excellent 9.0

The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert

The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176

NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

Thu, May 10
LGA
KUL
25h 35m
Wed, May 23
KUL
LGA
26h 10m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

Tue, Mar 27
LGA
KUL
34h 00m
Thu, Apr 12
KUL
LGA
25h 25m
Trip: 17 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
IAH
Excellent 8.0

Food was quite good

the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights.

SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

Mon, May 14
LGA
KUL
25h 30m
Wed, May 23
KUL
LGA
26h 10m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

Wed, Mar 28
LGA
KUL
34h 00m
Wed, Apr 11
KUL
LGA
25h 25m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
LAX
Excellent 9.0

The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert

The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

NRT
SIN
Excellent 10.0

There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her

My flight arriving Narita was lat but I was taking care everything was a range excellent again

LAX
NRT
Excellent 10.0

The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service

The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA

SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

Tue, May 15
LGA
KUL
26h 35m
Tue, Jun 26
KUL
LGA
27h 36m
Trip: 43 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

Wed, Apr 4
LGA
KUL
34h 00m
Wed, Apr 18
KUL
LGA
25h 25m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
ORD
Excellent 9.3

Customer service on ANA was as stellar as always.

Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight.

HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

NRT
IAH
Excellent 8.0

Food was quite good

the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights.

Tue, Apr 24
LGA
KUL
38h 35m
Tue, Jun 12
KUL
LGA
28h 21m
Trip: 50 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

Tue, Apr 10
LGA
KUL
27h 00m
Tue, Apr 24
KUL
LGA
25h 11m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

NRT
SIN
Excellent 10.0

There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her

My flight arriving Narita was lat but I was taking care everything was a range excellent again

SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

Wed, Apr 11
LGA
KUL
27h 00m
Wed, Apr 25
KUL
LGA
25h 11m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
SIN
NRT
Good 6.6

The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat.

I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space.

NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

NRT
LAX
Excellent 9.0

The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert

The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

Wed, Apr 11
LGA
KUL
25h 05m
Fri, Apr 20
KUL
LGA
27h 44m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

ORD
BNA
Excellent 10.0

Everything

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

Thu, Apr 12
LGA
KUL
27h 00m
Wed, Apr 25
KUL
LGA
25h 11m
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

LAX
NRT
Excellent 10.0

The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service

The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA

NRT
IAH
Excellent 8.0

Food was quite good

the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights.

NRT
LAX
Excellent 9.0

The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert

The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

New York LaGuardia to Kuala Lumpur Flight Information

Flights Arrive in Kuala Lumpur
Flights Depart from New York LaGuardia
Flight Price $493
Distance 9390 miles
Airlines United, ANA
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