Its a 3.5 hr flight. No charging outlets available. Food options very limited by the time they got to me, row 26. No in -seat entertainment screen. Hard seats.
Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew
Quick boarding for a big plane. Lots of room for overhead luggage. Two beverage services. Nice crew!
Free movies. Clean and modern look to airplane.
Could not get wifi to work.
The in flight entertainment was superb.
I have no complaints.
It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport
The fresh bread and cheese.
The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame
Charmingly nice crew and involving captain
the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut
They start serving late the apperitif before taking off and take it back right after.
They have one line of executive class after the kitchen and toilet, is very noisy.
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
The food was excelent
I have to pay to pay a little more confort
787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
Luggage did not make it to Paris pit on next flight which in turn was also delayed.
Crew was nice. SFO-LHR was great entertainment.
They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come.
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive.
Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-(
Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service
|Flights Arrive in||Newcastle upon Tyne Newcastle Airport|
|Flights Depart from||New York LaGuardia|
|Airlines||Delta, Air France, KLM, British Airways|
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