Find Cheap Flights from New York to Boston Logan International (NYC - BOS)

Flight was cancelled.

Extremely long delay. I didn't like that the delay updates were sent incrementally - I know that it's impossible to forecast this sometimes but it seemed like this was unnecessarily optimistic, and the 30 minute pushbacks became annoying and inconvenient.

Friendly crew, ok seats

Was not possible to even request a coffee

Nice crew, comfy seats, easy flight

Not their fault, but stuck on plane in NY because boston was having weather. Just felt like we could have been informed sooner than we were.

Was able to switch to a different flight as a standby

The 7:00 flight was delayed for an hour and then delayed for another 2. Meanwhile, the 8:00 flight was called for boarding. It was very frustrating. Those of us who got in line quickly were able to fly standby on the 8:00 flight. I felt the airline did not treat us honestly. I believe the reasons for the delays were known long before the delays were communicated to passengers. (For example, there was a new delay announcement at 8:00 for a flight scheduled to leave at 7:58). Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. Rent a car or reschedule for the next day.)

Dependable, fast, clean

Super

It got me there in good time once it was in the air.

The flight departed about an hour an a half late, no fault of the airline I suppose. But there was some turbulence on a part of the trip. The flight attendendants were given the nod to start serving but by the time they got up the flight was on its glide path down. So we had the whole wait time and flight with no refreshments.

Having had a rough day of 10 hours of travel, arrived at Ticket booth to check in when I DROPPED MY HOT SOUP!! Mr. SAM B Told me not to worry, have a seat and proceeded to buy me another cup of soup and gave me a GIANT hug!! It's an understatement to say he surpassed my service expectations! he should be commended. This random act of service and kindness was witnessed by many other passengers. I

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