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Airports
Origin
Newark
$539
only
$539
Destination
Nagoya
$539
only
$539
Tue, Apr 17
EWR
NGO
19h 20m
Wed, May 16
NGO
EWR
38h 40m
Trip: 30 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

Sun, Mar 25
EWR
NGO
19h 20m
Wed, Apr 11
NGO
EWR
38h 40m
Trip: 18 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Fri, Apr 6
EWR
NGO
19h 20m
Mon, Apr 16
NGO
EWR
38h 40m
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Tue, Feb 27
EWR
NGO
34h 55m
Wed, Mar 7
NGO
EWR
28h 51m
$1241
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20276 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

YVR
LHR
Mediocre 2.0

...because Air Canada screwed each of them up. Truly my worst flying experience in every way possible, and it isn't even close.

YVR
LAS
Good 7.0

Crew is always courteous

I barely made it on time because my prior flight was delayed

LAS
YVR
Excellent 10.0

The flight attendants were helpful, kind, and friendly.

N/A

Tue, Mar 13
EWR
NGO
24h 45m
Fri, Mar 23
NGO
EWR
25h 00m
$1246
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3604 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
JFK
Excellent 10.0

Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight.

HYD
HKG
Excellent 8.0

Entertainment

Food options

HKG
ORD
Okay 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

HKG
BOS
Good 7.0

The crew is nice. You can order snacks in between meals.

Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated.

Thu, Apr 5
EWR
NGO
26h 05m
Mon, Apr 16
NGO
EWR
40h 50m
$1291
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 6
EWR
NGO
25h 05m
Tue, Mar 6
NGO
EWR
40h 05m
$1309
Trip: 29 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2810 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

HEL
JFK
Good 7.6

Crew, entertainment and food service was excellent

Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!

JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

TLL
HEL
Excellent 10.0

The nicest cabin crew!

JFK
HEL
Excellent 10.0

modern aircraft, excellent service , nice crew

Sat, Apr 7
EWR
NGO
19h 20m
Mon, Apr 16
NGO
EWR
38h 40m
Trip: 10 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

Thu, Mar 1
EWR
NGO
29h 40m
Sun, Mar 11
NGO
EWR
30h 15m
$1310
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2411 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
SFO
Excellent 9.6

They let me sleep.

I liked everything.

SFO
TPE
Good 6.6

They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole

TPE
JFK
Excellent 10.0

great service by flight attendant; clean bathroom; free tasty meals and snacks

MNL
TPE
Excellent 9.6

China Irline crew and staff have the painful boarding and check-in process to a science: impressively organized which makes check-in and boarding such a breath.

MNL
TPE
Okay 5.6

It’s takes s long time checking in due to long lines.

Sits are too small and wish better choices for the food they serve.

Sun, Apr 8
EWR
NGO
19h 20m
Mon, Apr 16
NGO
EWR
38h 40m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

PEK
LAX
Excellent 10.0

flying in a B787-9

Sun, Jan 7
EWR
NGO
17h 30m
Tue, Jan 16
NGO
EWR
37h 05m
$1526
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
ORD
Excellent 10.0

Flight was on time. Boarded quickly with no fuss.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

FLL
DTW
Excellent 10.0

New plane with knight entertainment screens at all seats!

Delayed, bit crew was friendly and efficient!

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

Sat, Dec 30
EWR
NGO
17h 30m
Wed, Jan 10
NGO
EWR
23h 05m
$1548
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2762 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
HND
Excellent 10.0

Service

OKA
NRT
Excellent 8.6

Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!

We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!

ORD
NRT
Excellent 10.0

Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer

ORD
NRT
Excellent 9.3

Overall excellent

NRT
LAX
Excellent 10.0

Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin.

Mon, Jan 8
EWR
NGO
18h 55m
Wed, Jan 17
NGO
EWR
16h 20m
$1611
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PVR
ORD
Excellent 8.0

Arrived earlier than expected.

Waited an hour for the gate to be vacate by another plane.

COS
IAH
Good 6.6

I really like how your flights are inexpensive compared to others when trying to purchase a last minute ticket.

The last two times I traveled ( I flew with United Airlines ) and both times my flights were delayed. The first time it was delayed by 4 hours and made me miss an appointment. The second time it was delayed by over 13 hours. It was nice that United had put me in a hotel room for the night, but again it took away from time in which I needed to be somewhere else.

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

ITO
LAX
Mediocre 2.0

See below

See below

IAH
LFT
Okay 4.0

Never made it and had to go yet to another desk because it was a united flight this was the worst i have ever experienced

Sun, Mar 25
EWR
NGO
19h 20m
Fri, Apr 6
NGO
EWR
38h 40m
Trip: 13 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

Sat, Apr 7
EWR
NGO
19h 20m
Fri, Apr 20
NGO
EWR
38h 40m
Trip: 14 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

Sun, Mar 25
EWR
NGO
19h 20m
Mon, Apr 2
NGO
EWR
38h 40m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
LAX
Excellent 10.0

flying in a B787-9

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Thu, Mar 1
EWR
NGO
24h 35m
Sun, Mar 11
NGO
EWR
41h 55m
$1258
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3604 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
MNL
HKG
Good 6.3

Clean plane

Seat won't recline

ORD
HKG
Mediocre 3.3

The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional

BKK
HKG
Okay 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
SYD
Okay 4.3

it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough

HKG
ORD
Okay 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

Sun, Mar 4
EWR
NGO
34h 55m
Wed, Mar 14
NGO
EWR
27h 51m
$1290
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20276 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
LAS
Good 7.0

Crew is always courteous

I barely made it on time because my prior flight was delayed

LAS
YVR
Excellent 10.0

The flight attendants were helpful, kind, and friendly.

N/A

YVR
LHR
Mediocre 2.0

...because Air Canada screwed each of them up. Truly my worst flying experience in every way possible, and it isn't even close.

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

NRT
YVR
Good 6.0

Air Canada crew is always courteous

I have taken this same flight once a year for the last three years and it is always late to depart from NRT to YVR making the costumes and immigration process a hurried hassle for this of us with connecting flights. YVR crew got me and another couple to our next flight on time, but it has already boarded.

Tue, Feb 13
EWR
NGO
25h 05m
Tue, Feb 20
NGO
EWR
40h 05m
$1309
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2810 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

TLL
HEL
Excellent 10.0

The nicest cabin crew!

HKG
HEL
Excellent 10.0

Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years.

Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)

HEL
JFK
Good 7.6

The friendly crew, and quiet cabin

The food was too Finnish.

TXL
HEL
Excellent 8.0

They have no charging points for the phone

Tue, Mar 20
EWR
NGO
28h 46m
Wed, Apr 11
NGO
EWR
33h 35m
$1370
Trip: 23 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2411 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

SFO
TPE
Good 6.6

They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole

DPS
TPE
Excellent 10.0

Nice, clean plane

Food is the same all the time

BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

TPE
SFO
Excellent 8.0

Crew are very nice and accommodating and professionals.

*
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