Internal Wifi to watch movies and music
Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again
Flight attendants were very nice.
Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work.
After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up
The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being
At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK.
It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!
OLD plane without comfort or entertainment
Loved the service...everything was excellent
The bus class seat was a bit narrow at the feet
old plane, tight and uncomfortable
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
newer plane, good staff
need better and more food options, more often
Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time
Need to upgrade mefia hardware to 21st century.
Timeliness of departure time Ease of navigating airport to find departure gate
Nothing comes to mind Good flight over all
LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours
There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us.
The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too.
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