|Flights Arrive in||Barcelona|
|Flights Depart from||North Carolina|
|Airlines||TAP AIR PORTUGAL, Air Canada, Finnair, KLM, Turkish Airlines, British Airways, Delta, Iberia, Brussels Airlines, Aer Lingus, American Airlines, SWISS, Lufthansa, Air France|
Pros: The overall experience was great
Cons: It was indeed a good experience
Pros: On time, not expensive
Cons: Really uncomfortable seats, no tv
Cons: Been on schedule.
Cons: Gate location information delayed until last minute!
Pros: Plane was clean & crew were kind
Pros: On time, great cabin crew
Cons: Q400 is cramped, noisy and awful overhead storage
Cons: The flight was late leaving and most of the passengers needed to catch connecting flights, so there was some anxiety as the crew didn't have any information as to whether or not we'd be able to connect.
Pros: Entertainment and comfortable seats
Cons: They could have given us some snacks or something
Pros: Great Crew
Cons: Slight departure delay - no big deal
Pros: The set was super comfortable
Cons: Everything was excellent
Pros: Well oiled service machine.
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Pros: I liked the window seat.
Cons: They didn’t talk much about the landing card.
Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Pros: My bag was lost!
Cons: To have my bag delivered
Pros: the drinks
Cons: seat reservation. having to pay for luggage....
Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.
Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.
Pros: Great plane and staff
Pros: Crew was ok.
Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.
Pros: Seats were confortable, new plane, the crew was attentive, food was great.
Cons: Need to update the movie library, the category with the new movies is probably a year or morw old.
Cons: Everything is Good.
Pros: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!
Cons: Check in process was more disorganized than most business class .
Pros: The crew was professional and very engaging
Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...
Cons: Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge.
Cons: Food needs improvement, crew was a bit rude
Pros: The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices.
Cons: The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled.
Pros: Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!
Cons: Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases.
Pros: The flight was smooth and quick. Got to LA within 40 minutes.
Cons: They could've provided some snacks.
Cons: I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out
Pros: The crew at the checking counters were very accommodating. Knowing that I had requested a wheelchair, they changed my seat to one that was closer to the door.
Cons: The flight attendants in my could have been more visible other than just during the food service time.
Cons: More leg room and seat width. I don’t like having other passengers pressed against me.
Pros: Everything met my expectations
Pros: The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable.
Cons: I’m not sure everything was really great.
Cons: Being put in standby after we booked 3 months in advance and loosing our luggage
Cons: At least they could offer drinks
Pros: Arriving ahead of time
Cons: Too hot in the plane
Pros: Even with some departure delays we landed on time.
Cons: The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door.
Pros: The flight went as expected. there were no surprises.
Pros: Very pleased with crew and seats.
Pros: Nice crew
Cons: economy seats...Space!
Pros: Crew were helpful.
Cons: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Cons: We took off late
Pros: Crew were very good
Cons: Could do with some entertainment ie. a film
Cons: Provide hot water
Pros: Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight.
Pros: Great crew on board. Very helpful and friendly.
Cons: Check in staff need more customer service training.
Pros: The entire trip was wonderful! Entertainment system, food and seats were just fine. Boarding made sense and was done in an organized manner.
Cons: I don’t have a thing to complain about
Pros: On time
Cons: I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining.
Cons: Commuter jets- uncomfortable.
Pros: Apologetic crew
Cons: Massively delayed with no compensation
Pros: Seats were comfortable and spacious. Crew was friendly. Great selection of entertainment and variety of food/beverages
Pros: Left on time and arrived early
Cons: The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough
Pros: Crew was very courteous and helpful
Cons: More leg room
Cons: Nothing. The best airline I've flown across the board.
Pros: I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic.
Cons: No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches.
Pros: The crew was nice
Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance
Pros: Great crew. I love Lufthansa. I just wish there was more room for my legs.
Cons: More leg room!
Pros: Food was good (not pasta!), crew was very accommodating
Cons: Flight was delayed (again!). There was no desert with the food.
Pros: The new Airbus was a very cool aircraft.
Cons: Boarding process is really disorganized.
Cons: The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn...
Cons: The headphone situation was confusing and no charging ports Fairly comfortable for an older plane
Cons: They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again.
Cons: The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late
Pros: The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight.
Cons: Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal.
Pros: Flight on time
Cons: No gluten free meal available
Pros: Crew great.
Pros: The comfort of the flight snd kindness of the crew.
Cons: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.
Cons: See above.
Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.
Cons: Seats were not comfortable, even in Comfort + seating isle.
Pros: Tight seat, was moved out of exit row because of my age
Cons: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late
Cons: Too many pasengers had carryons. Lots of confusion on the plane for storage
Pros: It was canceled
Pros: Everything was great. From food to entertainment was great.
Cons: The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor
Pros: Nothing stood out as being particularly good.
Cons: A 6-hour international flight should provide food and entertainment. I flew Toronto to Port of Spain. No free food (not even pretzels), no inflight entertainment system, cramped seats with poor legroom, grumpy flight attendants, an hour delayed due to disorganized boarding process.
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Pros: Crew was great and welcoming
Cons: Some features on screen did not work, also seat handle wasnt possible to lower
Pros: Crew was great.
Cons: Delay of almost 24 hours.
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Pros: All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey.
Pros: I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!
Pros: Not much
Cons: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.
Cons: Good food. Best airline I’ve traveled besides Southwest. First international flight and the crew was so nice and professional!
Pros: It was canceled
Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Cons: the headrest is hard. Apart from that- all was fine
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
Cons: Staff rude and short
Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.
Pros: No delay and nice staff
Pros: Crew was attentive, friendly and helpful.
Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.
Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!
Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.
Cons: No options to change booking and the one given was absorbant pricing
Pros: Crew was amazing!
Cons: There was wery cold on the plane.
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