Find cheap flights from Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County

NQZ - DTW

Find cheap flights from Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County

Round-trip
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Nur-Sultan (NQZ)
Detroit Metropolitan Wayne County
Fri 11/27
Fri 12/4
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Top airline flying Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County

Scores according to KAYAK customer reviews

6.5
Air China
Overall score based on 5,753 reviews
6.8
Boarding
6.5
Comfort
7.0
Crew
6.1
Entertainment
6.1
Food
Airline reviews

Pros: "NA"
Cons: "If Crews could speak English, Crews not readily available, Hope there are more choices for food, So small portion of drink, Ordor needs to be controlled"

Pros: "I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power"
Cons: "They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery."

Pros: "Flawless flight, comfortable seating for me."
Cons: "Food mediocre at best. Air China serves beef or fish. If you don't eat either, request vegetarian. Food not as good as other airlines."

Pros: "Yesyesno"

Pros: "crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame."
Cons: "the bathroom would have been cleaned often or would have smelled better."

Pros: "The in-flight entertainment was good"
Cons: "nothing better"

Pros: "Seat is more comfortable then other economy class"
Cons: "They really need to improve in food, quality and Choices. The cabin crew lacks warmth."

Pros: "Crew was friendly and spoke English. Boarding was timely."
Cons: "The food was the same on the flight to and from. Also was warm, not hot."

Cons: "Big delay in PEK"

Pros: "Kayak messages about the gate number, delay, and so on all went into my spam folder and found them later after the flight"

Pros: "fast and convinient"

Cons: "Waiting to book seats till arriving at airport because it was 3 party booking. Didn’t want to pay more to pick seats because that’s why we booked with you to save money. Was on a 15hr flight not with my husband. Did not start out vacation out on the foot."

Pros: "See above"
Cons: "See abovr"

Cons: "The food doesn’t taste good"

Pros: "I like the food. The trip overall very nice"
Cons: "Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English"

Pros: "Service was great"

Pros: "The seats were decent. The flight attendants were very attentive."
Cons: "The food was not to my liking."

Pros: "dealys"
Cons: "delays"

Pros: "generally good"
Cons: "failure to comply with special food needs after many calls and e-mails stating organised so a 10 year old boy had to do without food on board due to allergy to NUT &Fish and being a 18 hour journey not appreciated"

Pros: "crew and customer service were good, boarding was good"
Cons: "comfort minimal, food poor and entertainment below par"

Pros: "Service was great, comfort was good"
Cons: "Explanation as to why we didn’t get our luggage till 7 days later, no attempt to contact us"

Cons: "Luggage did not get on the same plane as me from Beijin to Seoul so I was without my luggage for a day. Received no apology from the airline."

Pros: "Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight"
Cons: "Breakfast was not good unfortunately"

Pros: "The jasmine tea"
Cons: "You can’t have your phone on at all and there is a very limited and bad movie selection."

Cons: "My complaint is against FlightNetwork.com AND Air China for failing to respect the agreement made when my ticket was purchased and the money had been withdrawn. I would like Kayak to be cautious about working with flightnetwork.com because they took my money but did not honor my ticket or register it with Air China. While waiting to speak with an agent at flightnetwork.com, the Air China manager told me he had plans and would not wait for me to help solve the issue. I was left alone at the counter and forced to buy an entirely new ticket from a different carrier last minute. I do not recommend using Air China from NY JFK or the flightnework.com service connected to Kayak."

Pros: "Good for the price i payed!"

Pros: "In flight entertainment worked on the way back home. Mostly comfortable flight."
Cons: "The food wasn't so good and the worst part of flying air china is having to transfer in Beijing. The security lines are always horrid and people working there make it stressful...even more than America which is hard to do. The other issue is no internet."

Cons: "disappointed with the airports"

Cons: "Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude."

Pros: "Trip was comfortable Ticket prices excellent"
Cons: "Air china is thinking about Asian people only, but not others..food just for Asian, what's about others? Nothing for me, I was so hungry for all trip because I didn't like that food that gave to me, and no choice. That's shame.. air china should have to announce that only Asian can travel with them so we can understand better.."

Pros: "The flight itself was pretty decent in all respects."
Cons: "However, we were delayed by 5 hours leaving the airport!!"

Pros: "Nothing"
Cons: "The flight was delayed for 8 hours due to weather and most likely lack of plane and crew. But the main reason for the bad review is because the whole situation was confusing and no communication and people are left wondering what is going on. A simple acknowledge and short explaintion would had satisfy the people and also they can let their family know whom are waiting to pick them up."

Pros: "Attendants were friendly and helpful."
Cons: "Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight."

Cons: "my stuff in the checked luggage was missing, obviously somebody took it from my luggage, also, my luggage bag was broken due to the rudeness of staff. very very disappointed."

Pros: "That this airline delivered me safely to all points."
Cons: "Robotic flight attendants: they acted like robots and never as humans. Smiling is not what their operational programs have missed. They are RUDE people. People should try not to even change planes in China. Koreans and Japanese people are much far adorable than any one Chinese I encountered. They have to step up. For now, never again on any Chinese airlines. Taiwanese airlines provide much better service."

Cons: "Flight was canceled. Customer service was incredibly unprofessional."

Pros: "Food was pretty good, flight attendants pretty nice"
Cons: "Only overhead entertainment, an hour delayed"

Cons: "Crew was not friendly. Food was mediocre. Drinks were mediocre. Seats were very uncomfortable. There was no English entertainment offered and they wouldn't let you use your phone on airplane mode. Air China's website doesn't work or do they have people answering the phones hey make you so it's impossible to check in ahead of time and select good seats."

Pros: "The crew were attentive, kind, and polite. The food was decent."
Cons: "The flight was very turbulent (obviously that's not their fault) but I wish they had communicated a bit better about why it was so turbulent. My bag was lost when I finally arrived at my final destination. I think there was some miscommunication in Okinawa about what I needed to do with my bag. I told them my final destination, so assumed it would be fine, but apparently it was my fault somehow that the bag was lost."

Pros: "Beautiful and helpful staffs"
Cons: "Their English level too low"

Pros: "Cheap, everything worked out."

Pros: "Service & attentiveness of flight crew on red eye and 12 hr+ flight."
Cons: "3rd class was new to me. Little cramped but still comfortable with good entertainment."

Pros: "Feet devices helped keepi legs elevated."
Cons: "Crew very rigid and militant. Windows were ordered to be open regardless of glair since I was sick and my eyes were sensitive to the strong light. Drinks were only offered once in a 13 hour flight. I had to keep going to the back to ask for it as I was dehidrated due to a bad cold..not a kind crew. Will not fly in Air China again."

Pros: "I liked that it was cheap and one of the video games would have been really fun had it worked."
Cons: "My touch screen was broken on two of the flights. I was starving because there was no Vegan food. My knees were so bruised that I couldn't walk after the flight because they were so jammed and the person in front of me kept attempting to for the seat back when there was no space. The flight attendants didn't speak enough english to communicate. My baggage was lost. The customer service at baggage claim was rude, and it was a very confusing process finding the bag."

Pros: "The only good thing was punctual arrival of flights to all the destinations."
Cons: "Boarding: bad, I couldn't check-in online because of some error which apparently only I faced. I still don't know the reason Customer care: horrible, either there are no reps with Air China or they just don't pick their phones. Tried calling them on various occasions for various things but wasn't answered even once (except for booking the meals). Baggage care: irresponsible, my luggage couldn't be loaded on time despite a good 3 hour layover at Beijing airport. I stood at the baggage belt for a good 45 mins (on the edge of crying) before the person responsible to inform me that my luggage hasn't arrived yet showed up. After that as well, I wasn't given a file reference number through which I could track my luggage. Also, nobody picks the phone at baggage claim office unless you call repeatedly for 50 times. What's with the distance between their phones and reps? Inflight crew: impolite, just one word for them. Food: boiled veggies for Hindu vegetarian meals, I mean I wouldn't place a special request for a meal like this. Seats: uncomfortable, the small monitor hangs so frequently that you give up watching even your favourite movie inside a boring flight."

Pros: "Friendly crew"
Cons: "Boarding was a cluster of people"

Pros: "Very nice staff!!"

Cons: "AirChina did not offer us a plane for almost 3 days, so we stayed in a hotel in Beijing with minimal staff help for the entire period."

Pros: "They fly into Haneda which is much better than Narita from an access viewpoint."
Cons: "Beijing airport is a disaster. No aircon, 45 min security delays. No jet way, bus to plane. No entertainment system to speak of. Reminds me of flights 30 years ago. Food is really unpalatable. Wine is local stuff that really doesn't do anything for me. The pour size is minute which is understandable as they only seem to have bottle per flight. Flight delayed departing by about 40 mins, which is pretty good by China standards. Had us sit on bus for nearly 45 mins with diesel fumes permeating the interior. Use them if you are on a budget."

Read more about Air China
COVID-19 information

Safety measures for airlines flying from Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County

Airlines flying from Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

Book cheap flights from Nur-Sultan Nursultan Nazarbayev Intl to Detroit Metropolitan Wayne County

Recent round-trip flight deals

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3/30
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26h 24m
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4/3
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Air China
28h 20m
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