Timely departure/arrival, comfortable flight, helpful crew
Food menu selection
The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .
The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.
The staff Food and drinks Smooth flight
Airline personnel very helpful. Plane was clean.
Finding China Eastern in very large terminal. Almost no signs in English.
We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.
No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.
The 3 employees at the counter got together & solved a glitch in our Australia visa that was priventing them from issueing bording pass for our second leg of travel They were outstanding & also unexpectedly we received a hotel respite for our 8 hour layover in Guangzhou! Smiling flight atendents. This is my first travel with China southern On the other hand during 6 wk prior to our trip we were unable to get anybody on the phone to ask Q or reserve a seat. On line charades where like a closed loops ! The price for long haul: Dubai/Guangzhou/cairns could not be beat!!
Extra leg room in emergency exit row They actually played a movie that was in English. Not the first time I have flown China Southern, but the first time I had air control above. This is something I feel makes flight a bit more comfortable.
Food is terrible. They ran out of wine during first beverage service. Exit row passengers are not permitted to keep items under seat. Flight was delayed at take off and perhaps in route because we were over an hour off of schedule. Aircraft always had a line for the bathroom, two is not enough for amount of people and duration of flight. I do not know if there was bathroom in front, it was sectioned off.
|Flights Arrive in||Tianjin|
|Flights Depart from||Oakland|
|Airlines||China Eastern, China Southern|
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