Personal courteous service
Quality of food
Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!
Food poor- no variety
Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways
15 passengers waiting in line for the bathroom
KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights...
old plane, tight and uncomfortable
Sears we're toooo small
Comfort economy well worth the extra.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Your staff were truly excellent, helpful and engaging.
My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...
The food on the flight was good and the wheelchair assistance was good too.
food was good
IFE was not good the equipment is very old and selection is limited
The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room.
plane was not full so plenty of room to move around etc
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