Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2).
First Class seating was of course better than economy.
The calmness and assurance from the cockpit was promising
The flight was good, as well as the attentive staff
The flight itself was fine
I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.
Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak
Crew was kind, entertainment and food were good
Seats are really tight
No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok.
The pilot did a nice job of flying in and banking so we could see the view..
The gentleman at the gate was super helpful and helped us check our bags at the gate.
Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth.
We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.
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