Loved the nice new plane with each seat having new screens on the headrests. Boarding, flight, and exit all went smoothly.
Wondering why I would have to pay for a bag carrying an infant carseat? If the first bag is free then it should not matter what else goes in it right? I would also like more snacks and refills on beverage service.
I got to the airport and i was sitting there waiting to get on my flight all checked in and they announced a gate change so I went to that and waited to board. IT was in a crazy terminal snd the gate change was not for spirit but for frontier. So I missed my flight home for Thanksgiving and they called me a "no show". This is all very upsetting and I am heartbroken. They will not refund me either..
Please help me
The cookies were great, the captain was very good and gave good excuse's On why we we were behind.
The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok.
I couldn't get on my flight!!! All the staff left early , I called the 800 number all day . I sat as I watched the screen Chang and eventually it said last call for the flight , and still no one answers !!! And then all the sites said I couldn't get another ticket because this site said I already have a flight booked! So now I'm late for 4 meetings and I lost my ride home and now my money for this flight is gone
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