The hospitality & staff were impeccable.
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
Excellent food. Lovely service. Departure and boarding on time.
No entertainment at all. Very limited leg room
Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.
Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.
Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time.
Plane was clean, crew nice and courteous.
It was quick and smooth. Snack provided. Baggage arrived quickly.
Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!
Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!
seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag..
Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight
Staff was friendly
Plane was tiny
The initial boarding process was quick, smooth flight
I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure
The gate agents were gruff, but helpful. Stewards were super friendly.
Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins.
Quick friendly service from crew and captain.
First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old.
Service was very poor,. Not enough employees or lack of interest.
Food, entertainment and timely flights
Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi
There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that.
Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle
Internet in boeing 777
Internet in airbus 380
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