Excellent food. Lovely service. Departure and boarding on time.
No entertainment at all. Very limited leg room
Easy check in. Crew efficient and personal attention.
The hospitality & staff were impeccable.
The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!
The service and constant mistakes on rebooking a cancelled flight that ended in more than 6 hours delays and luggage lost
Crew was friendly and plane was comfortable.
There were no free food or beverage options.
Excellent service and a safe flight.
It actually tasted great!
Movie selection was weak.
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