una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen.
Cabin Crew was awesome.
Entertainment System was not working and no Non-veg food option in flight.
Flight was on time and quick and comfortable
Ground staff at Manchester very helpful
Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros.
The flight was great.
The flight was on time and the arrival was early
On time flight arrival
Baggage Claim was very disorganized. They indicated bags were to be picked up at a carousel that was under construction. When we went to the service desk, they directed us to another carousel which was incorrect. There was no announcement made and there was a delay in updating the baggage claim board.
The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process.
Love the free movies and individual screen, and the new seats are more comfortable
That it wasn’t 1970, with full meals and more leg room
A330 throne seat (2A) is nice and private.
Flight attendant in business class was quite terse and rude.
Nice crew that were helpful.
Small plane, cramped seating.
The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London.
We where really late and they where very helpfull.
The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant.
My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life.
very inefficient boarding. Also had trouble booking seats in the 24 hours before the flight.
There was a horrid family in the row in frony of me that absolutley refused to control their child at all, even when airline staff stepped in , so a really long flight was made to seem even longer and sleeping was out of the question.
Business class seat
Mpvie choices are terrible. They don’t know what “new releases” mean.
Oslo & other airports (OSL) Norway
Chicago O'Hare International (ORD) United States
|Flights Arrive in||Chicago O'Hare International|
|Flights Depart from||Oslo & other airports|
|Airlines||KLM, Delta, Finnair, Air Canada|
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