Awesome and helpful crew
Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.
The crew was very professional.
The WiFi was very intermittent and made the entertainment hard to watch.
People who help me with my 87 year old mother we extremely thoughtful.
I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!
Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe
Nice seats, very helpful staff at ticketing and nice crew
Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.
Phoenix Sky Harbor Intl (PHX) United States
Harlingen Valley International (HRL) United States
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