First, we went to check-in to get our boarding passes, onlyfor the woman at the counter to tell us we were on Stand-By... for the flight we bought VERY expensive tickets for a YEAR in advance, because they overbooked the flight (100% the AIRLINES fault). Then after some panic time had passed, the same woman told us she was able to get us on the flight, like she'd done us some massive favor, but that we would not be able to sit together. (We are a husband and wife that were on our honeymoon). Then, once we are finally on this flight, cramped near all these strangers, we both go to find some solace in the on-board entertainment, only to find out, they only offered TWO movies free of charge. Two movies for a 10 hour flight. Seriously??? Then, we were served some on board meals, due to the duration of the flight. The food gave me food poisoning. This was by far the WORST flight experience of my life. We will NEVER be flying air Condor again. Nor, will I be referring this company to anyone.
The online entertainment has a nice variety of interesting shows, including documentaries. My seat was comfortable with good leg room, but only because I got lucky when I asked for an exit row seat while checking in. The regular economy seats are extremely narrow and uncomfortable with almost no leg room (and I am only average in heigh). Taller people sitting in regular aisle seats are hanging their legs out into the aisle throughout the flight because they have to for any kind of reasonable comfort.
Somehow the airline should tell passengers that they are going to have to go through a(mother) strict security process before getting on the plane in Frankfurt to the U.S. We all stood in line for close to an hour in a very hot area of the airport to go through full-on security - water gets thrown out, shoes off, laptops out - the whole works, again. I had already gone through this kind of security in Vienna for the Vienna-Frankfurt leg of my trip. I had no idea this was going to be required and had planned to use my time in Frankfurt to relax and get something to eat. Instead it was spent standing in a surprise security line that moved extremely slowly. Not a fun way to spend the time before getting on an 11-hour flight. If they are going to require that security they should have many more lines available so that it moves at a reasonable pace.
Smooth flight and I always appreciate the flight tracker!
Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier.
Carrier at origin Transcaribbean which kyak booked me on left when it decided to without any notification as to why it was delaying. They made us go through security and sit in the gate until almost an hour after it's original departure time. No announcements. The plane sat on the tarmac in front of us the entire time. Most likely they wanted to only make one flight instead of multiple flights to save themselves. Instead of arriving with 2hrs to make my connection to frankfurt I arrived with less than 30 mins even after I rushed to get to their check in point.
Good choice of music
The bathrooms were full so we had to stop in Manchester to empty them and refuel, added 1.5hrs onto the already 11hr flight...ugh. Bad food and only 2 movies unless you pay extra.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.