The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
Easy check in. Crew efficient and personal attention.
It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus.
The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen.
The crew took very good care of us with food and drinks
Updates by the captain about the situation were too few, too infrequent.
The hospitality & staff were impeccable.
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