Service was poor, flight attendants were rude.
for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
Crew was very nice and helpful
Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28.
Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth.
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
The food was good and the staff were nice
The seats are very small and extremely discomfort for overseas flight
Punctual in terms of reaching destination, all else average.
Less leg space, pantry service below expectations.
Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed
The food was excellent
Food, service, entertainment, cleanness of the plane
Too many announcements in the beginning of the flight.
SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers.
Timely & helpful
Pleasant and safe flught
The seat are so narrow
Plane was fine and it arrived on time.
Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration).
|Flights Arrive in||Vienna International|
|Flights Depart from||Portland|
|Airlines||British Airways, Turkish Airlines, SAS|
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