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POZ - SMF

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Round-trip
Economy
Poznan (POZ)
Sacramento Intl
Wed 5/12
Wed 5/19
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Top airline flying Poznan Lawica to Sacramento Intl

Scores according to KAYAK customer reviews

7.6
SAS
Overall score based on 5,287 reviews
7.9
Boarding
7.6
Comfort
8.2
Crew
7.2
Entertainment
7.1
Food
Airline reviews

Cons: "Last minute change of boarding gate led to a dash across the airport!"

Pros: "Fast and efficient!"

Pros: "Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!"
Cons: "Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United."

Pros: "Crew very friendly and helpful."
Cons: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Cons: "Uncomfortable seats."

Pros: "On time"
Cons: "Charges for everything"

Pros: "The airplane was modern and well kept. The crew were attentive and kind."
Cons: "Nothing - our flight out was great!"

Pros: "Good service from flight deck and cabin crew. Clean and comfortable"
Cons: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Pros: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."

Cons: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Pros: "on time"
Cons: "food selection"

Cons: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Pros: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"

Cons: "I had a middle seat."

Cons: "The flight was more than one hour delayed."

Cons: "Internet page for buying excess baggage was difficult to understand."

Cons: "Flight delayed, had to take 2 other flights to get to the final destination. Arrived at 9pm instead of 2pm."

Cons: "Only one free soda. Beer and wine for a fee."

Pros: "Very accommodating to me when I was flying solo with my 15 mo. old."

Pros: "Excellent staff!"
Cons: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"

Pros: "Good service, pleasant staff."

Cons: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Pros: "Flight was on time and the crew was effcicient"
Cons: "My knees hit the sear in front of m before they recloined. No way to sleep."

Cons: "The flight was cancelled the morning of."

Pros: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Cons: "There were no problems"

Cons: "I paid for internet but it never worked"

Pros: "Food, crew, entertainment"
Cons: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Pros: "Nothing to be honest"
Cons: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Pros: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Pros: "Everything was on time!"

Pros: "Nothing"
Cons: "Delay after delay. Screaming kid the whole flight. Could not sleep."

Pros: "The crew was lovely"
Cons: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Pros: "Entertainment variety"
Cons: "You had to pay for drinks"

Pros: "Friendly crew"
Cons: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Pros: "passed out i-pads loaded with movies, magazines and music food was good"
Cons: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Pros: "Clean and good food."
Cons: "It was a fine flight. Nothing to worry about. I liked it."

Pros: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Pros: "Short flight, friendly crew."

Pros: "I would have like to have more options and live news an sporting activities on the flight."

Pros: "Everything worked well."
Cons: "Movie selection could be lager."

Pros: "It was quick and on time and not very crowded. Nice crew."
Cons: "No snacks and no entairtainment."

Pros: "Price"
Cons: "Crew not friendly. One was very rude"

Pros: "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Cons: "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."

Pros: "The plane was well kept and the entertainment system worked well with enough choice. The crew was average: no problems."
Cons: "The (transatlantic) flight was delayed 8 hours and the only compensation received was 175DKK for lunch. Had to stay in the airport over 11 hours due to this delay and had already had a 16 hour layover from the day before. I realize that unexpected delays may occur, particularly in cases where passenger safety is in question, but delays of more than 5 hours cause major inconvenience and I felt stuck in the airport with my bags and having checked out of my hotel room already. Just compensating for lunch is not enough. In the future a partial reimbursement for the flight, access to the priority lounge or a more comfortable facility such as a hotel would provide the passengers with compensation proportional to the inconvenience."

Pros: "Crew was super sweet!"
Cons: "Food"

Pros: "Too upset to continue senseless survey"
Cons: "Vacation ruined"

Pros: "Easy embarkation, helpful staff."
Cons: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."

Pros: "It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!"
Cons: "Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest..."

Cons: "This is not SAS's problem, but it was not very pleasant to have to board the plane by steps in the pouring rain. Got through it, though!"

Read more about SAS
COVID-19 information

Safety measures for airlines flying from Poznan to Sacramento

Airlines flying from Poznan to Sacramento have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Poznan to Sacramento

Mandatory masks

Masks required on board, masks provided on flights from Poznan to Sacramento

Social distancing seating

Middle seats unavailable to book on flights from Poznan to Sacramento

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Poznan to Sacramento

Book cheap flights from Poznan to Sacramento

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