It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort.
Excellent service. On time. No complaints
Everything was great and i hate flying
I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment.
The “entertainment” system was more like a “frustration” system. The wi-fi was painfully slow. I had to use a different browser. Then download software. Then close a separate browser. Then download more software. At each step, I would scroll through an entire list of movies (painstakingly slowly) to get to the one I wanted, only to find that I needed to do yet another slow process before I could proceed. Finally, after 30 minutes of effort, I was watching my movie! And then 10 minutes into it, it cut off and I could not re-open it. Thanks for wasting my time and killing my soul with this “entertainment.”
The gate agents were gruff, but helpful. Stewards were super friendly.
Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins.
My flight got delayed for twelve hours with no compensation for a hotel.
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
The initial boarding process was quick, smooth flight
I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure
Staff was friendly
Plane was tiny
Richmond Byrd International (RIC) United States
Columbia Metropolitan Airport (CAE) United States
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