Made us wait over 2 hours on the tarmac before take off inside the airplane.
I didn’t make this flight.
I lost money, I came back a day later wish it wasn’t plan and is NOT ok .
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
Very timely, didn't take forever getting off the ground
As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
flights delayed overall
service. flights were delayed and they said there was nothing they could do
Phone charging outlet under my seat didn't work.
Crew was very kind and apologetic for delay.
Delayed 2 hours and forced to deboard when I can drive in 3 hours.
|Flights Arrive in||Toronto|
|Flights Depart from||Richmond Byrd International|
|Airlines||American Airlines, United|
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