All was great!
Friendly staff, on time departure and arrival.
On time departure and arrival, friendly staff
Cramped planes with not enough legroom. Poor food options.
It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort.
Flight was fine. Food OK but to be expected. Entertainment good as per usual on United.
My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity.
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