The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.
The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.
That we eventually got a flight home.
Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.
The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.
Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.
Rouge is terrible compares to regular Air Canada.
Able to Get later flight since original flight cancelled.
flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight
Smooth takeoff and landing. The seats were comfortable for a 3 hour flight.
Nothing to complain about. I was satisfied with this flight.
It was a very good fight
I didn't like the fact that the gate kept on changed 3-4 times and that it was delayed for an hour
Tight connection! The airlines need to Realize that a 2 hour layover is NOT enough when you have to go through immigration, customs, and security before making your next flight!
No free wifi
We booked american because it was a direct flight. No explanation was given for the switch. Then we almost missed our connection because we sat on the tarmak in Barcelona for an hour. Again no explanation . Very stressful and irritating.
Having the flight switched from a direct to transferring in Madrid.
San Felipe de Puerto Plata La Union (POP) Dominican Republic
Fort Lauderdale (FLL) United States
|Flights Arrive in||Fort Lauderdale|
|Flights Depart from||San Felipe de Puerto Plata La Union|
|Airlines||Air Canada, American Airlines|
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