Food was good, people were nice, plenty of space to stretch
I did not like anything about this flight
The travellers were terrible. All Chinese travellers who had no respect for anyone. The had so much hand luggage that the flight left 30 minutes lates because the flight attendant had to rebook luggage. They literally screamed on the plane, movies playing loudly on their devices, no headphones. Seats were terrible, bathrooms stunk. Waited to get off plane 30 more minutes, baggage took forever. Horrible experience.
The staff was friendly and attentive and were up often with beverage service
The entertainment system was awful. The sound quality was terrible and the touch screen was horribly misaligned
pls work out a system checking in luggages to destination directly, instead of rechecking in at transferring hub like Beijing. Can be stressful under time pressure. If there’s any flight delay, the whole trip can be messed up.
The crew are nice.
Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours.
Customer service sucks. The airline has no definite answer regarding our concerns.
Awful service. Flight delayed almost every time. Terrible food.
The crew was good.
My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.
HORRIBLE! It was CANCELED by the Airline
This Airline is Reportable to the FAA.
Even though the flight was just 45 mins, the crew were able to pop out a beverages round
Nothing to mention, all was good
Service and food
Stewardesses were a bit rude
Food and good service
the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience.
the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful.
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|Flights Arrive in||Siem Reap|
|Flights Depart from||San Jose|
|Airlines||Hainan Airlines, China Southern, Singapore Airlines|