|March||Best time to beat the crowds with an average 8% drop in price.|
|January||Most popular time to fly with an average 35% increase in price.|
Average price of a round-trip
|$304||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Pros: "Flight was fine"
Cons: "3 hour delay sucked."
Pros: "Counter attendant was most helpful. Flight attendants were more cocerned with selfies."
Cons: "Eliminate charges on overhead bags. This is nickel and dimming the costumer and makes the cost of the overall flight misleading."
Pros: "Nothing it was the most horrible flight ive ever been :("
Pros: "everyone was really nice."
Cons: "it was such a short flight that i didn’t have time to be bothered about anything."
Pros: "The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly."
Cons: "If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins."
Cons: "Easy and convenient"
Pros: "Cabin crew very good, friendly and efficient. Good value for money."
Cons: "Basic level comfort: small cramped seat. $30 charge for carry-ons is excessive."
Cons: "Other than back to back late flights it couldn’t get any better."
Pros: "Crew did a great job"
Cons: "Delayed flight with no announcement about a gate change."
Cons: "the baby next to me"
Pros: "The plane wasn’t full so there was room to stretch out."
Cons: "The plane was 2 hours late in taking off - no problem for me but I’m sure there were others who may have missed connections or had relatives/friends inconvenienced by this delay."
Pros: "Staff were great."
Cons: "Drink choices advertised were no longer available for either flight"
Pros: "The lack of free food."
Cons: "The name of the airplane. Next time they should give it a name like The Jolly Roger."
Cons: "Very disorganized. Old plane without any updates (tv, plug ins, headrests). Ran out of food options by row 11, which means no other food option for 5 hours"
Pros: "Good prices, nice staff"
Cons: "Way too hot on the plane. THE WHOLE TIME."
Pros: "Had a great flight, on time and no issues."
Cons: "Had problems getting checked in from home but easily resolved at the airport."
Pros: "Spacious plane, seating was comfortable, clean, attendants were very helpful and the Terminal as well, they went above and beyond to assist me."
Cons: "No kiosk Main entrance at PDX"
Pros: "Crew was great! It was a great price for a direct flight."
Cons: "Gate agent /check in agent appeared grumpy. A snack would have been nice."
Pros: "I reallly liked the comfort. Plenty of room in overheads even though the fight was full. Crew delivered right away and provided good service. Great comfort."
Cons: "No wi-if and too expensive for the quality of the video players. No healthy food choices."
Pros: "on-board entertainment option of hand-held device for movies and tv, though I didn't use that."
Cons: "I was sleeping so didn't have food/drink, can't comment on that aspect"
Pros: "I really appreciated the maturity of the flight attendants. They were extremely pleasant, poised, and helpful. Experienced. They made the flight most comfortable. The seats fit well and were not so cramped, like other airlines I've travelled on. Kudos to Sun Country for hiring older employees and making travel pleasant again. Greatly appreciated. As a result of this very good trip, I have recommended SunCountry to several people. Keep up the good work"
Pros: "Never had a bad experience on Sun Country. Had plenty of horrible experiences on the majors (talking about you, Delta and United). Pleasant flight, nothing fancy. Unlike Spirit, there's reasonable leg room, and your seats actually recline."
Pros: "Plane was prompt and on time. Crude was friendly and accommodating of snack requests. Overall a nice experience."
Cons: "Price could always be better but this was a pretty good deal so this isn't really an issue."
Pros: "Overall it was mostly a good experience."
Cons: "We were skipped for a drink refill and it's always annoying to have a cup with mostly ice."
Pros: "Mostly on-time. I got TSA pre-checked, no hassle with the shoes & little bottles of liquid. I swapped seats with an unfilled seat, giving more room to the family originally beside me & myself as well."
Cons: "No Diet Dr. Pepper in Terminal 2 (Hubert Humphrey) airport"
Pros: "Smooth flight, early arrival despite a late departure."
Cons: "No peanuts? :)"
Pros: "Things were on schedule for the flight so got to my destination on time."
Pros: "I like the customer service and the refills on the drinks. Threat was the best."
Pros: "My husband and I got to sit together/ everything was on time/ everyone was polite"
Pros: "Overall, everything was fine. Can't rate food, crew, entertainment because I didn't use them. You really should have N/A ratings so I didn't have to rate them all 1 star."
Pros: "Liked that it was direct flight"
Cons: "Made reservationn on February for flight in June. No seat assignment until I approached boarding area and attendant took my boarding pass and said i would be assigned seat. I was asigned seat and was able to board in advance of geneal boarding but I don't understand why seats are not able to be chosen when reservations are made that far in advance. Price of adult beverage higher than other airline I frequently use."
Pros: "excellent flight--On time."
Pros: "1st class is solid....warm cookie...yum! Great service!"
Pros: "Width of seats and the leg room."
Pros: "I was running late and they accommodated to me. I didn't get food or use the entertainment on the flight so that is why they are ones."
Pros: "I seriously really like your crew."
Pros: "The crew was very responsive, attentive and kind. The pilot kept us informed as things caused delays. I lucked out and got a seat that was close to the front of the plane, even though it was in the middle. I was expecting to have no free beverages including water and thought there might not be food service at all, but there was. I got a good price for round-trip, non-stop flight."
Cons: "The check-in process was anxiety producing. I'm used to getting an email reminding me to check-in. When I checked in online I went all the through the process including picking a seat and paying for one bag. At the end it told me there was an error and I was not checked in and would have to check in at the airport. When I called the airline the person was informed and helpful. However, I learned that i should arrive 2 hours before my departure time and that the check-in desk would close 45 min before the flight and I would then not be allowed to board if I had not checked in (even if I was standing in line waiting). It was alarming that I learned this accidentally. Finally the flight took off late and there were many empty seats, but the crew did not inform us of that."
Pros: "Overall it was good but the airlines want more more moneyif you pay close to $1000 you should get free movies not have to pay $12"
Pros: "Good people. very full flight"
Cons: "air travel is what it is. It doesn't seem that difficult, however, for a carrier to distinguish itself with some personality and some personal attention."
Pros: "Comfortable seats with lots of leg room and friendly flight attendants"
Pros: "Non stop flight Nice crew Good pilots"
Cons: "No Wifi No place to plug any devices in."
Pros: "The direct flight was great."
Pros: "The flight itself was great. I had no issues there. The crew was great and I was comfortable."
Cons: "I repeatedly had issues with their website and I couldn't checkin online or update any of my information, even when I called them. I also had to connect flights at the airport and I asked the airline beforehand if I had enough time, as I flew into a different terminal. They said that I did, but I almost missed my flight, even though I had two hours. The signage was poor as MSP, which isn't Sun Country's fault, however they made the transfer sound easier than it was."
Pros: "It was easy in and easy out."
Pros: "Low cost"
Cons: "The flight attendants weren't very friendly going to or from my destination. They snapped at people as they pushed their cart down the isle."
Pros: "I happened to sit next to a wonderful couple - we talked the entire flight. It was over before I knew it."
Pros: "I enjoyed their boarding process, since I check my bag and only have a small personal sack, no real carry-on. After boarding first class, and people who have small children or need more assistance, and their elite loyalty members, people who checked a bag or have no carry-on get to board next."
Cons: "I don't like having to pay for any snack. They don't give out any complimentary snacks. However, their foods do include hot items like a cheeseburger, though my flights didn't include meal-time travel, so I didn't try the hot foods."
Cons: "Flight was late"
Pros: "Large plane, and helpful crew."
Cons: "Not much."
Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."
Pros: "Quick boarding and on time departure"
Cons: "I don't know if I need to contact american airlines directly or what. But this is the 3rd flight that has been delayed with no reason given or for whatever the reason was tonight. Its obsurd. I booked a flight on Alaska Airlines specifically because american airlines had the issue of delays. Then come to find out, the flight WASN'T on Alaska...but its affiliate. It would be really nice to get some answers."
Pros: "We moved due to job change and American would not work with us to Change a reservation."
Pros: "AA is excellent."
Pros: "Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around."
Pros: "Everithing is excelent."
Cons: "To many delays"
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Cons: "our flight was delayed, and no other options"
Pros: "On schedule and met all my expectations."
Cons: "No complaints."
Cons: "No complaints."
Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."
Pros: "Nothing unexpected happened"
Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"
Cons: "They got us off the plane to get on a another plane there for we were delayed"
Pros: "New plane, great entertainment. Good service! Clean plane ."
Cons: "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"
Cons: "Terminal at LAX requires a bus."
Pros: "Todo muy bueno"
Pros: "Arrived 25 min EARLY for a change!"
Pros: "More confortable seats."
Cons: "20 min delay at Dallas International"
Cons: "Cancelled and put me on a flight over a day later with no hotel voucher"
Pros: "It was great."
Cons: "Everything was good."
Cons: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
Pros: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Cons: "Having to pay extra 24 hours in advance for a seat. There were no available "free" seats 24 hours before flight time."
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Cons: "Flight delayed for two hours and then eventually cancelled!"
Cons: "Arrived to the airport as suggested based on my departure time; only to find out that my flight was going to be delayed. Delays happen, i understand; however this delay impacted me catching my next connecting flight. There were no attendant at the designated gates to help me in Puerto Rico and calling directly was a nightmare. Never made it to Miami or to lax. Instead I was put on an even longer flight, San Juan to Philadelphia."
Pros: "My experience with American Airlines was horrible I was on flight 1357 and me and my husband started boarding the plane my husband stopped so put the bag in his seat the flight attendant Sonya #695655 taliago Portuguese was very nasty rude and disrespectful and came off very racist she told my husband to sit down and move out the house as he was placed in his bag on top of his seat then when my husband told her he was placing his bag up over the seats she asked to see his pass his boarding pass then he told her he just wanted to put his bag up over the other seat because there was no more bathroom over his seat she argue with my husband after my husband left the situation alone she then comes in with another flight attendant who was more Ruder than her it was a 20-minute delay with the both of them yelling at us and threatening to kick us off the plane then didn't offer us any drinks or snacks she kept giving my huaband nasty looks the whole 4hours she was very racist and I would never take American Airlines again experience was horrible"
Cons: "This is my first time flying American Airlines and my last time I'm a human being I am African American and Puerto Rican and just because of the color of my skin I was going to get put off the plane bad experience"
Pros: "The videos"
Cons: "Seats are small"
Pros: "I like just about everything, and the updates were great"
Cons: "I dint like that wee had to waite 2 hour delaid flight and change plabe to go to miami and waite 50 minut to get our bags i lgit late to my jo. Thatbi had to go because if american i dint like it at all"
Cons: "We sat on the tarmac in Philadelphia for several hours. After returning to the terminal we waited longer. We finally took off and flew to Portland. Upon arrival, we had to wait for a gate, even though this was in the middle of the night! Very disappointing flight. Arrived about three hours late."
Pros: "the crew was very nice due to the circumstances of having a cramped plane"
Cons: "Too crowded on the plane, many people with bags that did not fit in the overhead compartment, plane was delayed. I asked to switch seats and was denied due to the plane been full however they call standby people after my request to change seat and they got seats, how can that be possible if it was full? 60 people waiting stand by? Really?"
Pros: "Beware this flight from Philly to Portland OR Ever since the merger American has cut corners and apparently used a smaller plane to make trip As such EVERY SINGLE TIME you book a "non stop" from Philly to Portland the plane has to a make an unannocued diversion stop in Minneapolis MN to refuel. I paid money for NON STOP. I have flown cross country dozens of times and never had to make unannounced stop for fuel. A friend of ours took exact same flight a week earlier and had same diversion issue so it's not a one time thing. I am calling for some sort of compensation for the 2 hours we were delayed in actually arriving in Portalnd due to this diversion they announced right before take off. The service on plane was subpar. The flight attendant loudly complained that we moved his lunch when we loaded our bags in overhead bins. Ohhh I'm sorry I thought I was the customer here paying for a service. Sorry to move your lunch over 6 inches to fit my carry on. Planes are old and decrepit. Apparently American can't afford check in equipment as the check in team had to manually announce names and seat numbers to each other to check all 150 passengers in. This is on top of the fact that my seats were switched when they went to a smaller plane. I booked 26F in the bigger plane which was 3/4 way back. When they switched to the smaller plane 26F was now the last row meaning I couldnt recline my seat. Awesome. Overall an absolutely horrible experience. I won't ever fly American again."
Cons: "Nothing. Poor service. Poor amenities. Poor equipment. Poor customer experience. Never again. Ever."
Pros: "The airline was polit and gave us updates on weather delays and new arrival times. The only reason I scored them low on the food and entertainment is because it was not available on this short flight."
Cons: "I almost missed my flight because I didn't know I had to take a shuttle to my plane. My gate was 60A and i was at gate 60 and it wasn't till I heard an attentant say over the intercom, "if you have an alpha character after your gate you need to take a shuttle". I got there right before they closed the door to the plane. Not sure if that's a well known thing but it was new to me."
Pros: "The crew was friendly and the seats are by twos so convenient for 2 ppl flights."
Cons: "I didn't like that the cup I was given for my apple juice had a weird wet plastic smell, the kind where water was trapped in something and could not evaporate. Could have been the ice scooper, the cup or the ice itself."
Pros: "Ground crew and flight attendants were nice."
Cons: "Very old, beat up 737 for such a long flight. Entertainment consists of the old fold away small monitors. When will AA assign new aircraft to this route? AA doesn't care about San Juan any longer."
Pros: "The food and getting a better plane when our flight was switched going to San Juan."
Cons: "That we sat on the plane for an hour when we could have just walked to a gate so most people wouldn't miss their connecting flight."
Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."
Pros: "Crew was fine, there need to be a great improvement on the seats"
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "The flight was fine - it was on schedule and smooth. It's Frontier so there is no entertainment or food."
Pros: "Delayed. Lost bag. Horrible service. Hidden fees. Will never use Frontier again."
Pros: "Great price, picked my seat (extra charge but worth it), friendly and competent crew, on time and not one hassle."
Cons: "Food choices very limited, especially when compared to the adult beverages available. It was a short flight so not a starvation issue but a few more choices would have been nice. Bring your own snack!"
Cons: "Flight was delayed 2 hours to start. Airline refused to give a reason! Finally it was operations. Then first officer times out, another 2 hour delay and instead of being proactive and having a Captain standing by because he was heading to time out we had another delay. Frontier has terrible gate agents who don't care. My flight that was to arrive at 10:55 PM arrived at 3:30 AM so I lost a day of work, had to cancel a meeting and lost an entire day because of Frontier's operations? Sounds like a poorly run airline who touts being low cost who nickel and dimes me to death. I WILL NEVER come back."
Pros: "Flight was on time, boarding was efficient"
Cons: "Uncomfortable seating, too crowded."
Pros: "Not much."
Cons: "The cost of the carry on luggage was close to the same as the cost of the flight. I do not appreciate that level of surprise extra cost, as it was not highlighted at the time of purchase! When we decided to save $5 per piece of luggage and check our bags, the check in attendant threw our bags onto the conveyor belt haphazardly with little regard for what may have been in them. The seats on the plane did not recline and were very uncomfortable. I am very dissatisfied, and will avoid flying with Frontier Airlines in the future."
Cons: "Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat."
Pros: "The flight left on time and arrived early."
Cons: "I didn't like that I had to pay for a carry-on and a seat assignment. And then to find out when on board, that I had to pay for any snack or beverage. Good thing I had a water in hand. I had flown Frontier many years ago when I received good service. This flight was just transportation....not a service oriented flight to get you to return. Also, we waited for 1/2 hour at baggage claim for our bags to finally appear..."
Pros: "We arrived early!"
Cons: "The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees."
Cons: "Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to."
Pros: "The attendants made sure every one was comfortable before the flight took off, after the doors were close the offered open seats to customers that looked a bit crammed. They were very accommodating. I didn't eat any food, but it smelled amazing. I would definitely suggest Frontier to any one flying I know I will be booking with them again."
Cons: "The chairs weren't the most comfortable, luckily it wasn't a long flight. Is a bit much for checked in baggage. I understand charging for extra luggage but the first checked bag should be complimentary."
Pros: "Smooth flight, arrived early, fast boarding pricess."
Cons: "Everything was fine, no foodand only water for free, which was expected since rates are so low. So low score is only due to N/ A not being an option to rank."
Pros: "The crew was pretty friendly - friendlier than the other Frontier crews we had."
Cons: "Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience."
Cons: "Plane was late"
Pros: "The seating is extremely restrictive. The seats no longer recline. Seating arrangement is a charge item. Carry on bags are a charge item. In flight beverages and food items are charge items. The air in the planes is low quality."
Cons: "The stewards(ess) are bitchy because they are trying to manage very unhappy passengers. They constantly spout warnings to shut up, sit down and do exactly as they say or you will be taken off the airplane in irons by an air marshal. There is no comfort or piece of mind on a Frontier plane. We will NEVER fly Frontier airlines again!"
Cons: "Having to pay for my one carry on....which fits in overhead easily. I was told I had to pay because I also had a small purse...which constitutes two carry on pieces. This is complete Bullshit. My purse is not luggage. Added costs were over $60 to my flight. Ridiculous and completely misleading. Seats don't recline and they're super uncomfortable."
Cons: "No complimentary drinks.. Everything including your carry on costs extra. Their prices are no cheaper than other airlines. Seats are not padded and don't recline. Worst airline ever."
Pros: "Direct flight"
Cons: "Very cheap and hard seats, pay for everything including carry ons, water, coffee and cheap food items. I will think twice about using this airline again."
Cons: "Charged additional fees at every turn. Even a "seat fee" was required to be allowed to get on the plane. So buy a ticket and fly, but until you can lie down in the aisle or stowaway in the toilet, youll be paying for your ticket 3 times or more. $40 "seat fees" $3 bottles of water"
Pros: "Fairly cheap tickets as long as you aren't packing anything but a jacket and don't want anything but water and don't want a seat assignment."
Cons: "The seats are crazy uncomfortable and don't recline. Felt like I was being asked for more money at every turn."
Pros: "Flight was on time and the staff was friendly and helpful."
Cons: "We felt Frontier used the old "bait and switch" routine on us. We weren't aware to reserve a seat we had to pay an additional fee. We also were not informed that even one checked bag would cost us extra. Last, the baggage charge from Denver to Portland was $40 for one bag but on the return trip it was $30. Did we get ripped off in Denver??"
Pros: "No frills flying but it was fine. It was completely clear at booking and online check in that it costs for carry on bags."
Cons: "Canceled flight for weather. Stayed on line for 30 minutes to talk to someone who couldn't rebook me for a week and gave me a number for the airport desk so I wouldn't have to drive there but that number circled back to the one I just called, so I drove to the airport where no one was at the desk for an hour and again couldn't rebook OR give me a refund. Back home then for more calls. Entire trip was cancelled and ruined. Never have been treated like this by reputable airline where I could have been rerouted or offered a next day flight or switch to another airline."
Pros: "The plane got me to my destination safely. Cute animals on the tail. Free reading light mounted above seat. Free seatbelt."
Cons: "Paying money to reserve normal seats so I could sit next to my wife. Paying money for a carry on. Not getting refunded for the carry on we paid for in advance but didn't use. Not getting offered water on the flight.\ People on the flight not letting people with tight connections off first, even though crew had told them to. Air vent was way weak. Long pitch for their branded credit card."
Pros: "No frills Flights were efficient and pleasant staff at check in and on board."
Pros: "Crew were super"
Cons: "Leg room was tighter than previous flight, but adequate. They charge even for water."
Cons: "What is there to like people are crammed in like a can of sardines. For a guy of my size there was no room for anything the tray table was bs is so small a can of pop had no room to sit. The whole charge for checked bags OK I understand but for a carry on also who does that this is the only flight I've ever seen that's charges for a carry on. It took 45 min to get my luggage which is not OK way too long for making people wait for there stuff. Btw I'm never going to fly Frontier ever again and I'm going to tell friends and family to never fly with Frontier such a horrible experience......."
Pros: "excellent rates"
Cons: "flight was rather rough"
Pros: "Nothing! I feel sorry for the decent people they hired to work for them. Those employees need to switch to another airline!"
Cons: "Exactly the same comments I made on the other leg of the trip! Those comments also apply to the 2 legs of the trip going to Austin from PDX, except this one was even worse with a four hour delay and worries on not making the next connection! I wouldn't even wish Frontier Airlines on people I dislike! I hope they fail and go out of business! THEY DESERVE IT!!!!"
Pros: "If you are looking for a cheap fare, you probably won't find any cheaper."
Cons: "Maybe I haven't flown for a while but there is no longer any comfort on these flights. No room, no snack, no drink, no reclining seats... just sardines in the sky."
Pros: "Nothing redeeming about this"
Cons: "As soon as they started taking tickets to board the plane, we were stopped and told the flight was going to be delayed by an hour - for no specified reason (the weather is perfect in Denver and in Portland and the plane has been parked at the gate for several hours already). So now I'm going to be late to work when I get back to Portland, when I should have been home last night. For all of this I got a $25 credit toward my next flight purchase, which I'm not going to use because to hell with Frontier Airlines."
Cons: "I was quite uncomfortable in a middle seat. I picked out window seats ahead of time and did not get one on either flight"
Cons: "The most uncomfortable seats in the sky. Charging for carry-ons and even sodas seems very "cheap". The only thing provided in your fare is an uncomfortable seat, a seat belt and free cups of water. Unless it's some sort of evacuation, they'll NEVER see me again."
Pros: "The prices"
Cons: "The early check-in online was not working, tried 3 times and had to pay full price at airport check-in. Air on plane was not working properly and caused us to be extremely uncomfortable. No leg room."
Cons: "2$ for a can of soda. Really?! A tray the size of a hard cover book, how does that save the airline any money? 30 minute delay with no explanation?! 40 dollars for a carry on? No employee ever touched it, I did all the work and you charge 40$! I haven't flown Frontier in 6-7 years but the changes I've seen are not positive."
Pros: "Cheap flight"
Cons: "Extra costs after booking your ticket for a seat and luggage."
Pros: "Price of the flight"
Cons: "Seats were uncomfortable. Flight wasn't really cleaned well from previous."
Pros: "Great everyone very polite."
Cons: "No food, just snacks."
Pros: "Not much. Very uncomfortable seating. Lots of hidden charges."
Cons: "Did not like much."
Cons: "Same as above."
Cons: "I wasn't expecting to pay for my carry on luggage piece."
Cons: "We had to pay for are baggage 40 dollars for each bag I won't be flying frontier ever again"
Pros: "The fact that it was non stop"
Cons: "The part about the flight attendants turning into cabin cleaners at the end. It doesn't engender a lot of confidence that these people are professionals who would know what to do in case of emergency, and it is insulting to them. They are serving food and cleaning toilets? And who is to say what my own standards are? I never heard that part before and it was insulting to them and to the passengers. If you have to cut corners by not getting and paying for a professional cleaning crew, why would we believe that safety is a priority and that you don't cut many other corners for a bottom line profit. And what kind of creepy crawlers were we sitting in if the last passengers had the job of cleaning the cabin sprung on them in the end ? If this is our responsibility, give us some informed consent before we get on your plane. Yuck."
Pros: "The flight and the crew were excellent! Check in, boarding, crew service during the flight, and disembarking were perfectly handled."
Cons: "The fees for anything additional to the regular flight are enough to make me think twice about flying Frontier on a longer vacation. Also, I'm not overly tall, but I found the leg-room to be very lacking!"
Pros: "Even the premium seats are uncomfortable! Crew was very nice."
Pros: "Same as above"
Cons: "Same as above."
Pros: "Yes !!! They change my seats for take my family closer..."
Cons: "I think the fly is with much people. One seat in the middle with no body is better in this time for Security COVID."
Pros: "Nothing in Particular"
Cons: "Seats , please are not comfortable"
Pros: "Crew were good. Seating was awful. Very uncomfortable because seats don't recline."
Cons: "Seats need to recline and the cost of luggage was ridiculously expansive. I won't be using this airline again mostsly because of baggage costs."
Pros: "Boarding was good. Airplane does not have tv, radio nor snacks. Not easy travel with kids for more than 3 hours."
Cons: "Flight was rescheduled twice! And when I called to see if it was going to get canceled they said that it might still take off at the original time, even though I got 2 emails saying it was rescheduled. This made it really frustrating because we would not make it on time if it took off at the originally scheduled time! We rushed over to the airport just to be told it was taking off late again! So we waited at the airport for 2 more hours!"
Pros: "It took me from point A to point B."
Cons: "Baggage fees are ridiculous. Never again with Spirit."
Pros: "The price was unbeatable. One of the flight attendants was very comedic in her intercom speeches."
Cons: "At the airport check in, over 100 of us stood in line to drop off bags for TWO HOURS with no Spirit staff in sight. When the staff did arrive, they were slow about helping us, laughed and joked with each other ignoring us, and not even apologetic. Once they began taking bags, they weren't friendly or even very attentive. The flight attendants paid little attention to the customers...stayed all up front eating, talking to each other, or on their electronic devices. The seats are very cramped, uncomfortable, and had no pocket or way to recline (unless you paid extra). There was no complimentary snack/beverage options...not even water...and this was for a 3 hour flight. The overall staff was not friendly or inclined to be helpful."
Cons: "We were stuck for over 30 minutes at landing gate."
Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."
Pros: "Cheap cheap cheap"
Cons: "I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well."
Cons: "I didn't have a flight on spirit, they rebooked us on Delta."
Cons: "Flight was cancelled"
Pros: "Seats had enough room"
Cons: "No pretzels"
Pros: "We thought we were getting tickets at a reasonable price."
Cons: "The price would have been reasonable if we didn't have to pay extra for EVERYTHING."
Pros: "I loved that the flight was cheap. I only brought a backpack so I didn't have to pay any extra fees. I didn't care about the food packages so once again I didn't pay any extra. The flight attendants were awesome! I did the online boarding and it was really easy to navigate"
Cons: "The seats were small, but the flight wasn't long so it wasn't bad. If you have to buy a bag make sure you do it before you get to the terminal. It's the cheapest to do online and then the price just continues to raise as you become closer to actually boarding the plane."
Cons: "Flight was delayed 3 hrs"
Cons: "Terrible. 6 hour delay."
Pros: "Plane was clean"
Cons: "Over two hour and a half hour delay and customers weren't offered and free drinks or snacks as flight crew only tried hustling guests into getting a credit card."
Pros: "It esa terrible"
Pros: "Everything was fine"
Pros: "Aircraft are brand new and clean."
Cons: "That should say it all, but how "bare" can you go? The aircraft seats do not recline, no "healthy" menu available."
Pros: "No crew members are constantly going up and down the isles selling or passing out food."
Cons: "The trays in front are laughable and no reclining button."
Pros: "My own downloaded movie that I watched on my phone. Also needed/enjoyed the 2 bottles of wine that I purchased."
Cons: "Tight seat and screaming child right behind me, even after paying extra for the seat. Ugh!"
Cons: "cost of luggage is ridiculous. cost of snacks is overly ridiculous"
Cons: "Paying 100 per luggage Is oultrageous!!"
Pros: "The lady that did my check in was very nice and welcoming"
Cons: "While I was standing at the line waiting to give my suitcase, another attend was available but she was besy talking to her friend the second attended, so when I stand there for a few min and no body was there , I approach to the attendant that spoke to her friend and she gave my that attitude and send me back to the line . So eventually the lady that was besy got me and took care of me , but was rude !!"
Cons: "See above."
Pros: "Free hotel and food. They also provided for a taxi to and from the hotel."
Cons: "They sent the plane 30 minutes prior to when I, and 36 others arrived on another delayed flight."
Cons: "Cancelled it with no explanation Lengthy phone call"
Pros: "Not much to like about their service. Not worth the ticket price, there are all these hidden fees. No customer support. Flight insurance offered is missleading. Awful horrible bad pewtrid service."
Cons: "I purchased the flight insurance just in case plans neede to change, and they did. I flew my first leg with a different airlines; I needed to get to my destination sooner than I had origionally booked. Spirit makes it difficult to speak with anyone so I could not communicate my change. My return flight home was canceled even though I had paid for it. They would not help me return home at all. Spirt is awful. Their travel insurance is missleading. Spirit is the absolute worst as far as customer service. I cannot say enough bad about their service. Don't bother calling any phone numbers given, you'll be on hold hell for ever, with no pathway leading to speak to an actual human. RIP OFF."
Cons: "The lights were on the entire night flight, and got brighter when advertisements were being made."
Cons: "They wanted to charge me for a bag I'd already brought on previous flight with their airline. Again, it was a last minute booking, which was unquestionably cheap, so I can't complain too much."
Pros: "I liked that it was an uneventful smooth ride."
Cons: "1) No leg room. I am 5'10 tall and my knees were touching the sit in front of me. 2) Seats do not recline. Try taking a nap here. There is just not enough space to relax 3) Ticket seems to be cheap but then you have to add seat selection $, carry on bags $, seat selection for your return flight $, carry on bag for your return flight $, soft drinks $, snacks $. You end up paying more than Jet blue which has great leg room, in flight entertainment, free soft drinks. 3) Boarding was a mess."
Pros: "Crew was polite and rapidly boarded."
Cons: "Our plane was late to arrive, then had computer issues. We were delayed about 2.5 hours to our arrival."
Cons: "My first flight was delayed so much that, even though the second flight was also delayed, Spirit Airlines did not allow me to make the connection. Compensation was a hotel room until 12pm (even though the make-up flight is scheduled for almost eight hours later, at 7:55pm), taxis to and from the airport, and three $7 vouchers. Who can get a decent meal in a tourist destination for $7??? Will avoid this airline at all costs in the future."
Pros: "My re-booked flight was on Alaska Airlines and was much more comfortable than the Spirit flight would have been."
Cons: "I had to stay overnight when I could have made my original connection but wasn't permitted to board."
Cons: "They charged me $52 for a bag. Cause I had two, and they only allow one free per passenger. No food, snack or drinks... Not even water...only if you pay for. The seat on the planes doesn't reclined. No TV monitor on plane. At the end I finished paying more for the ticket that on the others airlines...this was my first time on Spirit and definitely the last."
Cons: "The flight was delayed 2.5 hours. This crew was frienldier than our earlier flight though."
Cons: "There were several open seats and no one was allowed to go in the exit row. Not safe. Also boarding people were rude. I won't be flying spirit again."
Cons: "Flight was delayed 2 hours, but despite avoiding all possibility of extra fees, they got us at the airport. All other airlines have a 50lb checked bag weight. They are the only ones I know of that have 40 lbs, then they charged us $50 extra because we were now "overweight". What a scam!"
Pros: "I liked nothing on this airline. First and last time I ever flight with Spirit Airline."
Cons: "Everything is a nightmare. Not even a F... number you can call and speak with a real person. Spirit charges for everything and the crew are inept. A Spirit Airline crew member asked me to change my seat, so she can put a family together. I moved requesting nothing in exchanged and I sat where she told me to seat. A few minutes later another crew member rudely accused me of changing seat, took me out of the plane while she finds me another seat and the crew member that caused the confusion was nowhere to be found. I strongly suggest DON'T FLY WITH SPIRIT AIRLINE. AND FOR THE CEO OF SPIRIT AIRLINE " TREAT CUSTOMERS LIKE YOU LIKE TO BE TREATED."
Cons: "I was pretty turned off by spirit asking me 4 times for money to make their production more green, when they don't have mobile boarding. It seems blatantly scammy since they charge $10 to print the pass for you. I'd like to know the percentage of people who fly to a destination and have reasonable access to a printer so they can print their return flight home. I'm never flying spirit again."
Pros: "New plane."
Cons: "Wasn't aware seat and carry-on were not included in price. Snacks and beverages are not included at all. Landing felt like near crash."
Cons: "WORST AIRLINE EVER!"
Pros: "I like that the seats are not as tight as before. There is some leg room on the regular seats. They are nicely padded, but could use a little more in the bottom of the seat area. Little offerings of snacks as has become the usual on flights. Everything seemed to go smoothly. I like how friendly they were with pets. Even a pet that had no crate, of which I am sure they made an exception. The dog was totally well mannered. I like flights that are kind to pets."
Cons: "I didn't like a charge for a regular drink. I didn't like the huge baggage and seat selection fees."
Cons: "Spirit airlines scammed me and was a terrible value. I bought an inexpensive ticket ($70) without realizing that I would pay more than the flight for my bag and carry on ($85). The flight was delayed over 2 hours due to maintenance, so I missed the greyhound bus I needed to catch, and the people at customer service offered no reimbursement. They charged for everything (even water!) on the plane and I was only able to get water for medical reasons (once I told them I had a headache). The staff was rude and unapologetic. I usually fly southwest, and will do so in the future, because it is a much better value, considering they don't charge for bags and are usually inexpensive."
Pros: "The fact that I arrived to my destination..."
Cons: "The airline is a scam. They offer a good price for the ticket. And then make you pay for luggage (a lot), seats, carry on luggage (same price as regular luggage). Even personal items!!!! The worst airline ever."
Pros: "The employees were very nice but put into a bad position by their management"
Cons: "When a flight is booked, pilots should be scheduled. I understand that things happen but communication is key. Telling people that the plane is here and we should be boarding soon is a big mistake when you do not have pilots ready and available. Stop over promising and under delivering."