The entertainment device failed to work. . Screen crashed .
Seems to be a problem between airline and county. Differing info about gate location.
My child had a very good escorted flight the attendants were very attentive and knowledgeable of my child's needs I highly recommend and if anyone needs an escorted flight they definitely will not regret it
All was good
Everything was horrible. Delays, lack of communication, attitude of customer service was all horrible.
Good Movie Selection, food was descent, no screaming children,
Layover in Frankfurt too long; Unable to sleep on flight, nearby windows were open creating too much light, seating a bit too close to relax.
There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight.
Good service from crew. Fairly quick boarding process.
Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full.
Cell phone holder and power outlets that actually work
Basic economy pricing
We did get to our destination.
Flight was late, as always. I couldn’t sit with my spouse. Rows are so tight, one can barely get in/out and we are smaller than normal size. Baggage fees make overhead compartment loading a real nightmare. I wonder what they will think of next to make flying an even more terrible experience.
Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines.
Delta is great
Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!
The outbound crew was terrific. The flight itself was fine. We even arrived early.
Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare.
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|Flights Arrive in||Charleston AFB-Municipal|
|Flights Depart from||San Juan|
|Airlines||JetBlue, United, Delta|