Flight attendants very attentive and helpful as well as a smooth fligh.
Departed late was the only thing, otherwise very good.
I think better than other airlines. Provided a snack, beverages and wine for purchase. Very friendly team. I had no problems. I really appreciate the late flight from PDX to PHX on weekdays. It is very convenient for work related travel. I don't think any other airline flight back to PHX that late. I also appreciate that they offer power, free limited WIFI (to text/send messages).
I did not really dislike anything. I think it was a good experience overall. However, there is room for improvement for all airlines. It would be nice to see more comfortable seats, additional amenities and lower prices. I bought the last minute ticket one war PDX to PHX for $500. I think that was a little expensive, even for last minute traveling.
Good customer service and comfortable plane
Sat for an hour before take off.
Excellent Crew - I flew standby, so have great gate agents and flight attendants makes all the difference when you’re hoping for a seat. In flight they are professional and personable and keep you up to date on what you need to know! Plus, I’m always happy when my flights have USB ports so I’m fully charged when I deplane.
I always want more leg room or a little more room under the seat in front of me. But I didn’t upgrade for a roomier seat and there was more than enough overhead space, so truly can’t complain about it!
No crying babies and outlets at all seats.
I wish the seats reclined more or had more padding.
Movies, clean, efficient
Paying of my small Checked bag
Good flight overall
The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate.
No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage.
Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
Not a single part has a positive remark
Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.