more space in coach section, between seats
less space for legs in seats.
Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land
The planes were modern and up to date. Good food and friendly service
I loved it all!
Everything was ok except the food. read the other side and do something about it.
the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better
Late departure without giving any reason.
My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.
The crew wasn’t nice at all The food was bad
Checking in was simple with no problems. They made the process easy. Very courteous!
Nice seats, very helpful staff at ticketing and nice crew
Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.
Not enough room for my legs, I was uncomfortable.
A great flight
No real food to eat
Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.
Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.
having to gate-check our hand luggage
much room. great entertainment. great crew
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