Entertainment broke. Crew only portuguese
There was a delay of two hours. All the passengers remained on board with almost no explanation. The plane looks to be very old or in bad conditions.
Nothing, it was by far the worst fly experience I've ever had.
I did not like everything: a) 24 hours of delay. We were suppose to fly from Buenos Aires to Paris through Sao Paulo. Instead of flying to Sao Paulo they went to Rio de Janeiro. The excuse was that "there are too many planes in the airport and we don't have enough fuel to wait in the air". Very encouraging! In case of emergency they have enough fuel for let's say 30 additional minutes. b) Once we arrive to Rio, instead of letting us fly to our final destinations from there (yes, there were many, many flights from there) they decided to let us wait 3 hours with all the uncertainty and of course no food (2 AM in the morning). We finally flew back to Sao Paulo. No one from LATAM was there, so we literally didn't know what to do. The police came after 40 minutes and they finally called LATAM. c) They lost my luggage. LAN and TAM used to be quite good. LATAM is just too bad.
The extremely rigid limitation of 8Kg for carry on is not what I would expect from a non-Low cost air company. For business travellers it is very important to save baggage collection time at the destination airport.
Legroom was a bit tight.
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