Old plane, bad food & old crew
We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!
window seat in back didn't have window
There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
Some of the flight attendants were rude and not very welcoming at all.
Plane nice and comfortable
Nothing to complain
left on time, arrived on time Good communicatiion from captain
Staff in economy not very friendly Very long wait for baggage
The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job.
The flight attendants were helpful, kind, and friendly.
Flight cancelled due to weather, the workers made it seamless.
Had to tack on extra expenses for food while waiting for the next flight. Should have gotten some type of vouchers to cover meals at the very least during cancellations. That would be next level.
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Thankful for coffee being served without charge. Not all airlines do that.
Crew was very helpful.food
Food was not upto the mark.
Flight was about 13 hours long ☹ but that how it's
Too much plastics - need to be more sustainable.
Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run.
Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please.
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