Good flight—no delays, in & out.
London’s security—horrible service. Those folks really hate their jobs.
On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.
We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.
Nice comfy plane, reasonably quick boarding
Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.
The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.
We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.
Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.
|Flights Arrive in||San Angelo Mathis Field|
|Flights Depart from||Seattle|
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