Service is great.
Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on.
The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels.
The flight was extremely late to leave and I almost missed my connecting flight in Osaka
The service, more leg rooms and flight attendants were very friendly.
No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight.
IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas).
The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels.
My original flight was late and pushed my entire schedule back. I had 15 minutes to deplane and get to my connecting flight. This caused a lot of stress on me however, the Japan airlones Crew escorted me (we ran as fast as we could) to my next flight so that I wouldn’t miss it. I boarded with 1 minute to spare which is way too close for my comfort.
Crew were friendly and very efficient. China Southern completes the service of food and drink very quickly when compared to other airlines. Boarding was super easy.
The plane was extremely hot. It was hot while we were on the tarmac, then it cooled right down once we were taking off. Once we levelled out it was way too hot again. Not pleasant at all.
air con dripping
no tv/ personal entertainment. feels like a budget flight. delayed flight
The A330 is a very roomy aircraft with lots of leg room and a charging plug for usb. The crew were friendly and efficient. Dinner service is completed so quickly by China Southern.
We were delayed around half an hour before leaving China. It wasn't a big deal but it made us half an hour late arriving in Melbourne.
Flight on time and flight attendants are always very friendly S got to our destination safely.
Crew was very nice and attentive. Seat was OK
Better than expected. Crew was very friendly and attentive. Great value business class!
the plane was downgraded from airbus 330 to boeing 737
Decent in-flight entertainment and comfortable enough. Crew was okay.
Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?! Link to view connections, etc, didn’t work...would’ve been useful to review that info before landing. Online check-in didn’t work even though email notification was sent the day prior to the flight.
Seoul Incheon Intl Airport (ICN) South Korea
Phoenix Sky Harbor Intl (PHX) United States
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