A little late in Beijing upon arrival. It may be better to adjust the flight time 2-3 hours earlier
I was happy but not blown away but the carrier. I was spoiled last time I took a 14h trip to Japan on JAL in a dreamliner. That was amazing. This was about what I'd expect on a flight in a 737 to Chicago from Boston, but it was about five times longer! At least they had good food and the entertainment options were great.
I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!
we need to check in again at Beijing airport. the restroom is so terrible .
There was no vegetarian food.
Can’t think of a thing on this flight.
Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.
Gate agent was sincere and professional.
Aircraft cabin temperature far to warm and uncomfortable.
very comfortable seats, and plane landed early
no free entertainment for personal devices. screen was broken and controller did not work.
The crew was very professional.
The WiFi was very intermittent and made the entertainment hard to watch.
The crew was polite and professional. Thanks
Cannot think of a thing
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