|Flights Arrive in||Rochester Greater Rochester International|
|Flights Depart from||South America|
|Airlines||Aeromexico, Air Canada, Delta|
The flight attendants they have attitude really bad I think u guys should check your employees.
Almost everything was perfect!
The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers.
The boarding unfortunately the Quito airport it’s too small
Efficient and respectful staff. Treat to have wine with the pasta dish that was served.
I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.
2.5 HOURS DELAYED
Service, Ecofriendly, Kind Staff
Quick and organized airport and boarding
Old plane uncomfortable seats
One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.
No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.
The crew on The flight was efficient and friendly.
The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.
On time, clean and comfortable
The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update
The screen didn’t change in time
Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.
There were actual meals served on the flight. They were pretty good. Free movies available.
There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.
Didn’t like the fact that online check in didn’t work on the Delta app.di
Didn’t get our beverage and snack till we were almost ready to land at Charlotte
Rochester Greater Rochester International (ROC) United States
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