SBN - DLA

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South Bend (SBN)
Douala
Fri 12/4
Fri 12/11
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Top airline flying South Bend/Michiana to Douala

Scores according to KAYAK customer reviews

7.0
United Airlines
Overall score based on 67,777 reviews
7.4
Boarding
6.9
Comfort
7.7
Crew
6.5
Entertainment
6.4
Food
Airline reviews

Pros: "Plenty of free seats to maintain distance. Quiet plane"
Cons: "Vegetables, salad"

Pros: "The seats were very comfortable.. the service was responsive and friendly!"
Cons: "The actual flying part was smooth.. and all that flying can be expected.. my only problems were with flying thru Chicago.."

Pros: "The boarding was smooth. Flight arrived early into Frankfurt."
Cons: "The food was mediocre. Economy seats are just uncomfortable."

Pros: "Amazing job get my canceled flight reschedule for my nanny memorial. It was amazing helpful staff!"
Cons: "Way to fix flight after it cancelled"

Pros: "The crew was friendly and courteous"
Cons: "The seats"

Pros: "This was a horrible experience from the onsite until the landing."
Cons: "Better communication from the beginning and feedback about what was actually going on would have been helpful."

Pros: "The boarding was fast and the flight was Short. Can’t say much about the food since the flight took only about over an hour. The crews were nice and friendly."
Cons: "The flight was delayed."

Pros: "It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine."
Cons: "I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)"

Pros: "Can’t think of a thing on this flight."
Cons: "Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag."

Cons: "An extra agent who was rude was having passengers check size of their bags and we had to check our carry on that we had fit above on previous 3 flights. Her statement to us was : “If you don’t like it we’ll have you checked on to another flight tomorrow morning”. She seemed to stop passengers she could intimidate, I’m not used to being treated rudely by service providers! I’m sure they wanted to reduce the passenger loading time, but rudeness is not acceptable!"

Pros: "smaller planes means for faster boarding and departure with less opportunity for frustrated people. Crew was prompt and friendly"
Cons: "I don't like the temperature inside the plane. It was very hot and was sweating the whole time."

Pros: "My seat and space was good. The plane boarded on time and left on time."
Cons: "The stewardess Susan Schultz was rude at the end of the flight."

Pros: "It was quiet, staff were chearful!"
Cons: "A little cramped in the middle."

Cons: "Legroom on both flights was the least I've ever had on any plane."

Pros: "Speed of flight"
Cons: "Nothing"

Pros: "Friendly staff"
Cons: "Nothing"

Pros: "The crew we're very friendly and professional. They took the time to fix the plane instead of flying a plane that needed maintenance"
Cons: "My flight out of Houston was five hours late because of maintenance. This caused me to miss my connection. The rebooked connection was 5 hours after we landed and still my luggage did not make it. The rescheduled flight was supposed to arrive just after midnight, but because of lost luggage, I didn't get out of the airport until 2 am and missed my ride."

Pros: "It was in time. Flight attendants were nice."
Cons: "Nothing"

Pros: "I general I like United a lot. They're my preferred airline for travel"
Cons: "S6 through s8 won't work on their Wi-Fi entertainment system"

Pros: "On time."
Cons: "Chicago airport gate is so far away from other united flights I can't believe they don't provide a shuttle to it."

Pros: "Food vouchers were nice. $20 did not cover lunch and dinner for that day. So it coupd have been more like $40."

Pros: "I went a different route back to Denver I drove in a vehicle do the circumstances of a friend moving back to Colorado from Michigan. So I called ahead of time and let United Airlines know to go ahead and give my seat to anybody"

Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."

Cons: "They over booked the flight again and wanted 4 people to volunteer to take a layer flight."

Cons: "No entertainment and no where to plug in my phone."

Pros: "not much. only bless the gate agents for being able to rebook the plethora of travelers like me who get stranded."
Cons: "United Airlines constantly overbooks so you either don't get on, or you make the connecting flight. On my recent trip, I had to be rebooked on both flights to my destination, and both flights home. They really suck."

Pros: "Dinner was good, awesome entertainment options. Staff was really nice."
Cons: "I don't know what it is about American-run airlines but they always make you feel like a sardine. The seats are so uncomfortable. My boyfriend and is butts were numb by 3 hours in. We did not have this experience when flying ANA to Tokyo. Also, not a fan of the breakfast options."

Pros: "Entertainment options"
Cons: "United chamged our arrival gate without a crew to man the jet way. So we sat for 20 mins this missing our connection flight."

Pros: "Flight was cancelled a second time"
Cons: "The way passagers are treated."

Cons: "It was a 15.5 hour flight, and food was served 14 hours apart! Could've served the second meal a bit earlier."

Cons: "Sat waiting to take off too long. Not enough of a beverage . No entertainment ."

Cons: "it got cancelled and di not have"

Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"

Cons: "My luggage took about 30 min, incredibly frustrating. Most airlines have this process figured out, wish United could do the same."

Pros: "I usually fly spirit"

Pros: "No wi fi for this flight, I get it that it's a small plane on a short journey but I really miss it when it is not there. My food assessment is just based on the free snacks as I didn't buy any food but the classic peanuts would be better than the snack mix provided. The crew I feel for as they, I am sure, felt the stress of the flight being late to get in (and thus causing the other flights of that particular plane to be behind). The free sandwiches offered by SFO as an apology were a good thought but no substitute for timely delivery. Not a nock on SFO just an unfortunate circumstance."

Pros: "Good weathet. Smooth sailing. Arrived early."
Cons: "Baggage took a long time"

Cons: "Taxied on the tarmac in Chicago for almost as long as we were in the air from South Bend. Arrived too early and there was no gate. By the time we finally deplaned, my next flight was already boarding."

Pros: "Fast. On time. Great service"

Pros: "You can't have a 3 hour flight and. It serve dinner. Yes flight began at 8pm and lasted until 11:15pm. But most all Of us first class passengers came from connecting flights. My husbands and mine was another 2 hour flight with no food. Total missed opportunity on uniteds part."
Cons: "You can't have a 3 hour flight and. It serve dinner. Yes flight began at 8pm and lasted until 11:15pm. But most all Of us first class passengers came from connecting flights. My husbands and mine was another 2 hour flight with no food. Total missed opportunity on uniteds part."

Pros: "Adequate space in coach. Available wifi for a fee Friendly efficient floor air crew"
Cons: "No free entertainment - no music All entertainment required your own device. Snobby head flight attendant"

Pros: "Was happy to have the extra leg room, the food and entertainment were decent,"
Cons: "I didn't like the fact that I had to pay extra for an exit row or for an isle seat. Seat arm rest couldn't be raised."

Cons: "My flight was delayed for more than 3 hours. The plane had technical difficulties... But the delay was sooo long."

Pros: "The price was great, you accomodated my service dog and everything was on time and smooth. All in all, great experience. And i have passed out from fear of flying before, so this says something!!"
Cons: "It took a while to board and the crew on my first flight was not informed of my service animal. They wanted her to go in her bag but they left me alone after i explained and there was no issue on the return flight. I also think a complimentary snack on a 5hr flight is a good idea and can go a log way..."

Pros: "On time and easy"

Pros: "They made up time since the plane left late."
Cons: "The man who was boarding us announced to the whole area that if your ticket says to see him just sit down and wait to be called because he's "getting irritated". Terrible customer service! The crew on the plane acted like they didn't want to be there. They had a ton of empty seats but announced that we can't move up or change unless we pay for it with our credit card. I understand it but it sounded really bad. Not welcoming at all. Will avoid United in the future."

Pros: "The gate agent was so nice and polite my connecting flight was late but he still allowed me to grab something to drink. He saved my life I had been sick since I left Dallas and needed something as I felt i was maybe dehydrated."
Cons: "My Stewardess on the flight seem despondent. I am for some coffee she replied that they had that in first class but it was crazy cause I just looked thru the pamphlet and it said Now Serving Illy coffee which I love. Then I saw her give another passenger a cup of coffee she looked at me with an attitude like I just made that... Then she brought it. This was crazy because if she wasn't black I would have called her racist then again done black people are racist to they own..SMH"

Pros: "We got to New York thank god"
Cons: "Delay over 1hour and half"

Pros: "New plane, courteous staff. everything on time--what else could you want?"
Cons: "There were some crying babies, (5 of them--yikes) but nothing you could do anything about."

Read more about United Airlines

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