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SPI - BGR

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Bangor
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Top airlines flying Springfield Capital to Bangor

Scores according to KAYAK customer reviews

7.2
American Airlines
Overall score based on 45,155 reviews
7.5
Boarding
7.1
Comfort
7.8
Crew
6.8
Entertainment
6.7
Food
Airline reviews

Pros: "Very clean and plane was not crowded!"
Cons: "Food and beverage service, but we completely understand with COVID 19"

Pros: "1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat"
Cons: "just about everyting"

Pros: "Crew was awesome, friendly, tentative, and welcoming."
Cons: "Screaming kid in the background, wouldn't stop the entire flight."

Cons: "Armrests were broken. No outlets or USB ports to charge."

Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."

Cons: "Flight was so delayed that we missed our connection"

Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."

Cons: "Late with a bs explanation. Nasty flight attendant"

Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."

Pros: "The back crew member was amazing. She really seemed like she cared."
Cons: "Larger seats and larger walkways."

Pros: "Direct flight from Sioux Falls to Dallas"
Cons: "We turned around due to equipment issues and had to spend the night. While American picked up the tab, instead of staying at one of the hotels on-site, we were shipped via bus to a low-rate hotel roughly 45 minutes away. Did not feel safe that night!!"

Pros: "Kind crew"
Cons: "The plane felt like it was going to fall apart."

Pros: "N/A"
Cons: "2 hours delay, confused boarding process, very poor inflight service (got ignored twice)"

Cons: "My flight time was changed because the crew was not on time. Then it was changed back after everyone had already made accommodations for their connections, me included."

Pros: "Arrived early. Friendly pilot."
Cons: "Attendant did not offer snack choice."

Pros: "There was one friendly crew member from PVR to ORD. The rest seemed like they did t want to be there and certainly not serve us food or drinks. The attendant from ORD to AZO was great!"
Cons: "Two hour delay to depart and an hour to wait on the tarmac for a disabled vehicle to leave the gate. Several people missed their flights."

Cons: "Better entertaiment system"

Pros: "Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima"

Pros: "Awesome crew. Very pleasant people."
Cons: "2 hours late. Thanks ohare."

Cons: "Being delayed"

Pros: "The flight itself was fine and the staff were friendly."
Cons: "Didn't like getting herded onto a shuttle bus where most people had to stand packed in like sardines, only to idle for 15 minutes and drive in a circle back to the gate because there was something wrong with the plane. Then the ambiguous delay that lasted three hours."

Pros: "the crew was excellent .... cudos to the flight attendant ... she was both kind and sensitive to our needs."
Cons: "Boarding the plane in DC was less than desirable ... a bus took us to the plane"

Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Pros: "Flight was on time, crew was friendly."
Cons: "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."

Pros: "I arrived at my destination"
Cons: "There was nothing to like since there was no service on board"

Pros: "Curteous. Prompt. On time."

Cons: "Hi, I couldnt make my flight as I was very ill and when I called to reschedule it, I was given a form to fill out and no help. So I am STILL stuck on Barcelona, trying to figure out how I can change my ticket and how much that will cost me. Why does it take a form? Why can't someone give me a price quote?"

Pros: "The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible"
Cons: "The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane."

Pros: "Fast service, wonderful crew"
Cons: "Our seats couldn't recline. It was such a long flight and sleep was difficult in a sitting position."

Pros: "The flight was pretty quick; boarding and exit went smoothly."
Cons: "The plane was old (25 years), no power supply at seat, tight spaces, movies played in widely spaced monitors located over the center aisle."

Pros: "The plane was so modernized. Loved the fact of the inflight movie options!!"

Cons: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."

Pros: "Everything was good from boarding to communication from the crew till we got off...I've heard a lot of bad things about American but I had a good experience :)"
Cons: "Well it wasn't a big deal since it wasn't a long flight but I wish they had gave a bagel or something for breakfast but it wasn't a big deal they gave pretzels and a beverage..."

Cons: "Ssd"

Cons: "Long delay"

Pros: "Badly handled dealy situation"
Cons: "Airplane very clean like new"

Cons: "The flight was delayed 3 hours waiting for a flight attendant"

Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"

Cons: "I am million miler in Korean air. It's a seven star airlines"

Pros: "Friendly staff"
Cons: "Delay taking off"

Cons: "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"

Pros: "Not a full flight so plenty of room."

Pros: "-friendly staff -clean plane (inside) -smooth landings departure/return -first snack and beverage included -fast flight -confident pilots"
Cons: "-overhead crowded (luggage) -ac didn't really work well on the return. Was hot the whole ride. Started blowing cold air when landed. -paying extra for picking seat not worth it."

Cons: "There was just two options for food: Pasta or meatball!!! This is not what other airlines offer in long distance flight. I will be careful not to take a flight that is combined with AA."

Pros: "Crew"
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."

Pros: "Crew on flight to Charleston was nice"
Cons: "I was supposed to make the trip from BNA to CHS at 2:30, we were delayed over 1.5 hours, making me miss this flight by 5 mins. Then I was put on 10pm flight which was cancelled! They couldn't get me to HHH until 6pm the following day. I would have missed my entire conference. The closest they could get me was a 10pm flight to charleston, then I had to rent (AND PAY FOR) a car and drive 2 hours to HHH in the middle of the night. The customer service people were less than helpful. They aren't allowed to help you make car reservation. My flight on the way back from HHH to BNA was a similar story. Thankfully my connecting flight was delayed an hour or there was no way I would have made it."

Pros: "the crew handled the lengthy delay as well as they could, seems like they didn't have any information either which is ridiculous."
Cons: "We boarded the plane at 1:30 for a 2:00 flight, there was a filter out in one of the three bathrooms; the option to take a 45 min flight without use of the restrooms was there, we were told to use the restroom if we needed to before the flight so everyone did... then we continued to sit on the ground for two hours. After two hours we were allowed to get off the plane, 20 minutes later back onto the plane, backed away from the gate and then pulled into a different gate and were told to get back off the plane. At this point we were given no info or direction but to go talk to special services if we want to re-book a different flight (sold out until at the earliest 8:15pm). After about an hour they announce they are re-boarding the original plane, takes another 45 minutes to board the plane, then we are told two separate issues caused this lengthy delay one was a filter in the bathroom and the other was a thermostat... seems like very basic standard maintenance issues that could have been avoided with routine checks. We were offered zero compensation, the trip took over 6 hours in all to fly from Philadelphia PA to Boston MA; a trip I could have driven in less time. I continue to have issues with American Airlines and "mechanical" delays, the last flight i was on From Charlotte to Baltimore was delayed an hour due to a strap in the cargo area. I don't understand the logic behind the decisions made to hold the full plane over 5 hours instead of taking a 45 minute flight, but I will say the crew was very apologetic and handled the situation well."

Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."

Pros: "Everyone was helpful and friendly. It was my first trip, and I would do it again."

Cons: "United Boarding is ridiculous run out of overhead space passegers apparently don’t know how to use overhead space even a mess I fly 50+ times a year this was worst"

Pros: "Small plane ,comfortable seats,"

Cons: "Older airplane with ragged seats; food wasn't very good"

Cons: "We arrived at the airport over an hour before the scheduled departure time, per TSA suggestions, and it was way too early. Perhaps a half hour before boarding from smaller cities would be more suitable."

Cons: "The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy."

Pros: "It was on time"
Cons: "Snacks from Lax to Denver"

Cons: "Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport."

Pros: "Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went."
Cons: "I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though."

Pros: "I was asleep for most of the flight so I missed any food & did not use the internet. I consider an uneventful flight as a great experience :)"
Cons: "At 1 am, SEA TAC had a 20 minute delay for air traffic!"

Pros: "The in flight personnel"
Cons: "The gate employees have no sense of customer service . Absolutely no clue !"

Cons: "Food was not tasty at all"

Pros: "Nice crew"

Cons: "Another passenger was extremely rude to me. Causing me to have to move seats mid flight. Crew did not try to resolve the issue with the man behind me and put me in a worse seat. Horrible."

Pros: "Slightly early departure and arrival."
Cons: "Movie channels in IFE didn't work for most of the flight. Original flight was booked for early morning but United changed it to two hours earlier, at 6:30am."

Cons: "Arttitudelady screamed at me when I got up to go to the restroom"

Cons: "No WiFi"

Pros: "Aircraft was very nice...seats good, clean"
Cons: "Way too hot on the plane, Service was poor. No wifi working. many people had to go to desk...seat assignments stamped see at gate."

Pros: "Traveling from SJU to GSP, my mom got to the airport in SJU for her 1am flight. To find out it had been canceled. No call or email before hand, the had to wait until 2am to change the flight and get a hotel voucher. After that, next day they board the plane and de-board the plane due to mechanical problems. Another night and just a couple of 10 vouchers. She never received an explanation or recompense for loosing part of her trip in the san juan airport. This is the second time ahe has gone thru this in the same year with United. Awful experinece."
Cons: "No warning for cancelation. No explanation of what is happening and no effort to make it better."

Pros: "I like watching "Hacksaw Ridge" on the flight."
Cons: "I was only offered a cookie, no snack mix. Not a big deal. The landing was terrifying. The winds must've been bad?"

Pros: "Some staff were,helpful. Handicap was mostly good& friendly.movies donated for our time was a nice,gesture,but not for my,discomfort & trouble."
Cons: "The staff @the gate were uniformed & if it wasn't their fault but Boston's Logan construction @ airport someone dropped the ball. I won't go United again.5 hours is ridiculous & I deserve a refund."

Cons: "No food no entertainment"

Pros: "Everything is just horrible I could go in to detail but what would be the point"
Cons: "Being treated horribly"

Cons: "Was forced to pay for a carry on check in while flight was not full and overhead cabins weren't full"

Cons: "The personal entertainment was not working."

Pros: "We got my wife on a plane home in under four hours."
Cons: "United decided to bump some of their glorified bus drivers ahead of me on standby so I had to wait a full four hours in O'Hare listening to some doichebag from LA try to entertain folks at the Goose Island bar with his stories about selling franchises."

Pros: "Grea flight if not for...."
Cons: "The gentleman next to me was half way in my seat the whole flight Luckily it was short but when I asked if one of us could move to a open seat, I was told "I've already done the count". It would seem that United ticketing would be able to put someone who is visibly too large for a regular seat in a row of their own when there are empty seats....don't leave it up to the paying customer to uncomfortably have to say something ..... have someone sitting on you with their elbows in your side"

Pros: "We made it. The pilot trod very hard to start the engines in extremely cold weather."
Cons: "Departing at 5:30 am"

Pros: "Economy class had a lot of room."
Cons: "Nothing in particular."

Pros: "I liked that I landed safely on the ground"
Cons: "The cabin was not properly decompressed so it made for a very uncomfortable flight for my ears. Also the plane was cold, bumpy & just overall unpleasant. The systems were down while we boarded the plane so it took longer to board than usual."

Pros: "Was on time, good landing."

Pros: "Punty of room to strich legs. Offered drinks 4 times"

Pros: "I liked the direct option to Seattle versus a layover mid country."
Cons: "Boarding procedures seem to make no sense. I don't understand why airlines stopped boarding from back to front. I can't see how this "zone" makes it any faster. Entertainment was not free. I get having paid movies, but there should be some free options."

Pros: "Crew was polite."
Cons: "United can't get anywhere on time. It was a beautiful day no weather issues and we were still 30 minutes late. This is the 7 th time this summer there have been issues with united out of Bangor or Portland. I'm going to always take jet blue in the future."

Pros: "Nothing"
Cons: "Everything was bad!!!! With a lot of delay"

Cons: "Our flight was delayed almost 3 hrs. I had plans to be in town, and had to change them due to this."

Cons: "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."

Cons: "Why was I not able to select a seat for the second part of my trip? Why was the agent announcements inaudible?"

Cons: "There were 2 ladies speaking Romanian. Being native Romanian speaker, I understood them and the way they talked to each other did not seem professional. Also I heard someone from the crew asking rude questions to some guy such as "- Do you have a gun in your bag right now?" (Heck, that guy was in transit, and he already passed 1 or more security check points before getting to that gate. And even if he has a gun, he would say NO, and your job is not to trust his words, but to check his bag instead...)."

Pros: "Comfortable"
Cons: "Cat meowing loudly in seat in front of us"

Pros: "Nice folks and getting on was not a chore. Overall it was between good and excellent."
Cons: "My wife and I got to sit together, due to the courtesy of a GI moving so we could. Our 12 yr old grand daughter was one row behind and across the aisle from us."

Pros: "I'm home safe"
Cons: "The delay"

Pros: "Staff and crew"
Cons: "Major delays at Chicago O Hare, little to no communication. Passengers were not told what was going on, or the reasoning for our plane being so late. 3 hour delay boarding, and also sat on runway for another 1.5 hours before takeoff. Once landed in Dayton, could not pull up to a gate for another 45 minutes. So much wasted time. I purposely picked an early flight so I could have more time with my family. Had to cancel my family dinner plans that night due to an extra 5 hours wasted."

Pros: "Quick"
Cons: "Lost my bag"

Pros: "It was timely, and the flight attendant was wonderful!"

Pros: "The person sitting next to me was normal."
Cons: "The space was to small, flying makes me sick, my legs hurt, my back hurt and Didn't offer Dr. Pepper"

Pros: "Crew was very good."
Cons: "nothing"

Cons: "considerate steward checked for wheelchair at ORD"

Cons: "Very crowded feeling and I don't have claustrophobia. My seat in the very back couldn't recline because it was jammed in with less legroom than others around me."

Pros: "N/A"
Cons: "Missed my connecting flight by 15 mins after 2 hours delay."

Pros: "hgyjj"
Cons: "G hj j"

Read more about American Airlines
COVID-19 information

Safety measures for airlines flying from Springfield to Bangor

Airlines flying from Springfield to Bangor have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Springfield to Bangor

Mandatory masks

Masks required on board, masks provided on flights from Springfield to Bangor

Social distancing seating

Middle seats unavailable to book on flights from Springfield to Bangor

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Springfield to Bangor

Book cheap flights from Springfield to Bangor

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