Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
The plane is very clean. The selection of movies is excellent!
The plane is very clean. The selection of movies is excellent!
Starlux has now won me over from all other airline for Asia. They are friendly and very serviced focus with us passengers.
Great ! The services of crew members were excellent. The pilot did landing smoothly.
First time on Starlux. I was impressed. Very eager to assist flight crew
Premium Economy on Starlux- a worthwhile way to cross the Pacific. This is a great premium economy experience. The seats are comfortable, wide and provide decent foot rests. The seatback TV is large, high resolution and plenty of content. Bluetooth connection for your headset and control from your phone is available. Food was decent and in line with the cabin class. The seat could be improved by providing more lower leg support especially for taller guests (6ft myself). Cabin crew will be moving up and down the aisle a lot since the galley is in front.
Screen size was nice. No vent when hot, food was not good
Wish plane type had more restrooms… Care and consideration from stewards and stewardesses was so great
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Seats could have been more comfortable, but it was a pretty good experience all things considered
Boarding is fast and easy for economy class, food was ok baggage policies are good
Poor services. Not meet 5-star airline standard. Disappointed with the poor food and drink selections. Cabin crew is not attentive at all. They even skipped me during meal service (not sure if it is intentionally).
Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
t and I Flight crew did excellent job taking care of us and feeding us and staying professional. The boarding was delayed by an hour and then extra security measures were taken. No real explanation except for they said it was more of a maintenance dey
Good and movies are so old. Needs to have more up-to-date movies.
It was one of the best experiences. The staff were amazing. JAL is my second favorite Asian Carrier I have flown on. Korean Air was my first. Thank you JAL for bringing me home safely and for such an amazing staff and service.
JAL is quite nice in business class. Comfortable, spacious seats. Their entertainment, especially their film selection, isn’t that great though as their are not many new releases like some airlines offer their first and business class customers. . Food is excellent and the option to order on demand is always quite nice, which JAL offers. Flight attendants were very friendly and kind. Overall very good experience with JAL.
Very comfortable unlike my first trip where they switched my flight from JAL to AA which was a disaster!
1 hour late for unknown reasons. Passengers were not told why. We sat in the plane, I felt the 7 hour flight turned into an 8 hour flight.
Comfortable flight since I had the entire row to myself. Food was good too.
Movie dis not play smoothly. During play, it was interrupted several times, and could not RESUME where I was.
I requested a vegetarian meal, and somehow that wasn’t processed from Japan airlines to the new carrier American Airlines when it was on the ticket. Don’t know if that was KAYAK or Japan air or American Airlines. But the crew scrounge together something for me and that was very good. Also I think American has the tiniest seats in the industry. It’s kind of annoying but it got me from .8 point B and now I’m at point B on the final point at LAX. I had to leave the airport and then go back through security to catch my next plane. I’ve never had to do that before. It was very annoying.
I hope they never ran out of the menu choice one makes. They often do.
I was not given any food boats the times the entire flight. I had to go hungry for 10 hours the first flight and 12 hours the second one. They said they did not receive my special request for a vegetarian meal and they were very rude about it. I’m vegetarian because of religious reasons. I will never fly Japanese airlines ever again. And I really hope you are able to give me some compensation for this issue that was cars to me since you were also a Party to this whole transaction.
Comfort was left wanting due to such a long flight, made the wife and I wish we could upgrade the seats to Business class or First Class, but did not have that option. Food was good but had very limited options and I have a dietary restriction which was difficult for the staff to accommodate since everything provided came with cheese on it. (Cheese could potentially kill me) Did not have an option to inform the staff until we were already in the air about the restriction and was not provided another option before flight departed.
Decent flight, staff was very good, especially with the turbulence during the flight due to weather. Comfort was about par with other airlines but since it was a quick flight, was not much of an issue for us.
The plane was uncomfortable. I paid extra for more legroom but the seat was still uncomfortable. Other seats on the same exact row didn’t have to pay extra but still have extra legroom. I didn’t understand why I needed to pay $170 for. It was Iike China airline just wants to make money off their passengers. It was unfair.
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Ask flight attendant for water during flight and she was a little rude get the water.
Baggage made it successfully to destination despite short layover. Appreciate that.
One of the best flying experiences I’ve ever had.
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
Unfortunately this is not a happy ending comment. Positive: flown United before no issue Negative: it only takes one bad experience to not plan future travel with United Cancún departure was delayed by 1h20 minutes, connection in Chicago was 1h30 minutes. Flight departure time 6:08 Miraculously 7 of us ran 4 kilometres through Chicago to arrive at 6:00 to be told very rudely by the 2 unprofessional United attendants you missed your flight and that we should of arrived early. Did I mention that reason I was flying? I received a call that my brother was dying and to get home. They provided no assistance would not answer any of our questions, ignorantly walked away. Deplorable
I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible
This flight was a code share on Air New Zealand.
The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!
Boarding process was well organized and orderly even though flight was fairly full. Water bottles were provided during boarding which was great as I drink a lot of water. Bathroom was not as clean as it could have been but was acceptable and fairly dry. Food however was mediocre. I have had better food on 2 hour local flights in other countries.
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
The overall ambiance was good. Seating ain the last row not so pleasant.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Taiwan Taoyuan Airport (TPE)Taiwan
United States - Taiwan Taoyuan Airport