Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination.
On time & courteous. & On board service was excellent
The crew was very nice
It was a short flight. Didn’t dislike anything other than paying for TV/movies.
My checked luggage didn’t make it to cincinnati
Crew was nice
I hated my seat. Last row. Seat didn’t recline. Right next to the bathroom. That should not even be a row for passengers!
No free wifi
None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
Easy check in.
Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate.
Helpful and friendly ground crew in London.
The Muslim meal was a bit too spicy for me.
Smooth takeoff and landing. The seats were comfortable for a 3 hour flight.
Nothing to complain about. I was satisfied with this flight.
|Flights Arrive in||Amarillo|
|Flights Depart from||Tampa|
|Airlines||United, American Airlines|
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