|Avg. Flight Duration||3h 32m|
|Flights Arrive in||Vienna International|
|Flights Depart from||Tel Aviv Ben Gurion Intl|
|Airlines||Wizz Air, Ukraine Intl Air, EL AL|
Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices.
2 hrs late and we missed all our following connections as a result.
The crew was very nice. The flight was ok
Not much of a food choice..
Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again.
The check in was not opened on time The bordibg was not possible on time
Nothing! It was terrible
Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in
All baggage cost 60 E at the airport. No food at all
Speedy service and quick boarding.
One of the crew hit and ran the food cart into my knee. Didn’t even bother apologizing.
Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.
It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.
Crew, hospitality, proffesionalism.
Tiny seets, unfitted to any growed man, absolutely ridiculous. Stuff on registration desc are rude and not interested to your needs.
boarding was smooth as plane wasn't full
poor choice of movies/tv/music really below average food
service good , food good flight smooth
they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted
late take off
The middle seats cannot accommodate an adult properly. I sat for 11 hours with a strange persons body pressed against my arms and legs I couldn't get any sleep whatsoever Those seats should only be assigned to kids or passengers that are traveling together and want to sit together
Comfort Crew was nice
Food bad taste Small tv screens Bad quality
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