|Flights Arrive in||Cincinnati Cinci./N. Kentucky|
|Flights Depart from||Trenton-Mercer|
I liked the spacing between the seats, but reclining would be nice.
The crew was so warm and kind. The really made the trip.
I fly often. Mostly internationally for work, but often enough domestically that I am a learned flyer. I hated that there was no complimentary anything on this airline. When checking in, I had to pay for my seat, after paying the stated price on this site (btwn 13-45 $). There was food and beverage, that you also had to pay for, no complimentary soda or nuts on this airline. Also there was a carry on baggage fee!!!! Like wtf. Overall, though the crew was great, I would NEVER fly this airline again.
The crew personnel aboard the plane was friendly and the seats confortable.
They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee.
New planes, on time
Baggage fees are ridiculous - they won't get me again
Not a thing.
Everything. Worst service, constant delaying for flight, long wait when boarding. I haven’t seen such a bad airlines before. The seats were horrible, the pull out tables are so small. The customer service over the phone didn’t help what so ever. Took them over 10 minutes in for myself to just ask them to look up my ticket and actually do something about the issue, online booking messed up my name on my ticket and almost cost me $2000 to change it.
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