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(Round-trip)
Airports
Origin
Honolulu
$488
only
$488
Destination
Avalon
$488
only
$488
Mon, Apr 16
HNL
AVV
15h 30m
Wed, Apr 25
AVV
HNL
13h 20m
Trip: 10 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

SYD
HNL
Mediocre 2.0

Very long lineups to check in. We arrived more than three hours ahead and were told to come back exactly three hours to check in. When we did, we waited for one hour for our turn. Then we had to pay AUD$225.00 for our one 20 kg check-in bag as no payment was received for the checked bag. We thought we did payment online but somehow the process did not go through to Jetstar. There is a cost for anything on board, even water. We had to dispose all our water before security check in. I would never travel with Jetstar again in the future.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

Tue, Apr 17
HNL
AVV
15h 30m
Wed, Apr 25
AVV
HNL
13h 20m
Trip: 9 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

AVV
SYD
Excellent 8.0

Quick and easy flight

Plane was old and seats weren't the comfortable

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
HNL
Mediocre 2.0

Very long lineups to check in. We arrived more than three hours ahead and were told to come back exactly three hours to check in. When we did, we waited for one hour for our turn. Then we had to pay AUD$225.00 for our one 20 kg check-in bag as no payment was received for the checked bag. We thought we did payment online but somehow the process did not go through to Jetstar. There is a cost for anything on board, even water. We had to dispose all our water before security check in. I would never travel with Jetstar again in the future.

SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

Tue, Apr 17
HNL
AVV
15h 30m
Tue, May 8
AVV
HNL
13h 20m
Trip: 22 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

Fri, May 11
HNL
AVV
15h 30m
Wed, May 16
AVV
HNL
13h 20m
Trip: 6 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

Mon, Apr 16
HNL
AVV
15h 30m
Mon, Apr 23
AVV
HNL
13h 20m
Trip: 8 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

Tue, Apr 17
HNL
AVV
15h 30m
Mon, Apr 23
AVV
HNL
13h 20m
Trip: 7 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

AVV
SYD
Excellent 8.0

Quick and easy flight

Plane was old and seats weren't the comfortable

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

Wed, Apr 18
HNL
AVV
15h 30m
Wed, Apr 25
AVV
HNL
13h 20m
Trip: 8 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

Tue, Mar 20
HNL
AVV
18h 05m
Tue, Apr 17
AVV
HNL
13h 20m
Trip: 29 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

Sat, Apr 14
HNL
AVV
19h 05m
Tue, May 8
AVV
HNL
13h 20m
Trip: 25 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

Wed, Apr 18
HNL
AVV
15h 30m
Mon, Apr 23
AVV
HNL
13h 20m
Trip: 6 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

Tue, Apr 3
HNL
AVV
19h 05m
Tue, Apr 17
AVV
HNL
13h 20m
Trip: 15 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
HNL
Mediocre 2.0

Very long lineups to check in. We arrived more than three hours ahead and were told to come back exactly three hours to check in. When we did, we waited for one hour for our turn. Then we had to pay AUD$225.00 for our one 20 kg check-in bag as no payment was received for the checked bag. We thought we did payment online but somehow the process did not go through to Jetstar. There is a cost for anything on board, even water. We had to dispose all our water before security check in. I would never travel with Jetstar again in the future.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

Mon, Apr 2
HNL
AVV
19h 05m
Tue, Apr 17
AVV
HNL
13h 20m
Trip: 16 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

Tue, Apr 3
HNL
AVV
19h 05m
Mon, Apr 16
AVV
HNL
13h 20m
Trip: 14 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

SYD
HNL
Mediocre 2.0

Very long lineups to check in. We arrived more than three hours ahead and were told to come back exactly three hours to check in. When we did, we waited for one hour for our turn. Then we had to pay AUD$225.00 for our one 20 kg check-in bag as no payment was received for the checked bag. We thought we did payment online but somehow the process did not go through to Jetstar. There is a cost for anything on board, even water. We had to dispose all our water before security check in. I would never travel with Jetstar again in the future.

SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

Thu, Apr 5
HNL
AVV
19h 05m
Tue, Apr 17
AVV
HNL
13h 20m
Trip: 13 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

Mon, Apr 16
HNL
AVV
15h 30m
Tue, May 8
AVV
HNL
13h 20m
Trip: 23 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
HNL
Mediocre 2.0

Very long lineups to check in. We arrived more than three hours ahead and were told to come back exactly three hours to check in. When we did, we waited for one hour for our turn. Then we had to pay AUD$225.00 for our one 20 kg check-in bag as no payment was received for the checked bag. We thought we did payment online but somehow the process did not go through to Jetstar. There is a cost for anything on board, even water. We had to dispose all our water before security check in. I would never travel with Jetstar again in the future.

SIN
MEL
Mediocre 2.0

The new bigger aircraft was something good.

Very unfriendly staff at the airport. Don't even consider customers concern and respond saying this is budget airlines so nothing can be done. Secondly when I made the booking I not able to include luggage for some reason and when I went back to add luggage I was charged a crazy fee of $61 for 15kg which no other airline charges that way. Though jetstar is categorised as budget airline yet the price wasn't that different from normal airline and yet passengers loose all benefits. Even small requests like a change of seat was not entertained. When we purchase a certain luggage if at all we go excess by even 1kg we get overages but when we travel with less than the purchased luggage do we ask for any refund. I guess the true value of customer satisfaction has being lost and no one really cares. It not always due to price factors people choose budget airline but at times it because we fail to get seats on other flights.

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

Tue, May 15
HNL
AVV
15h 30m
Wed, May 23
AVV
HNL
13h 20m
Trip: 9 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

Fri, Jun 22
HNL
AVV
19h 05m
Tue, Aug 14
AVV
HNL
13h 20m
Trip: 54 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

Mon, Jun 25
HNL
AVV
19h 05m
Tue, Aug 14
AVV
HNL
13h 20m
Trip: 51 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
AKL
CHC
Okay 4.3

Decemt crew.At least they didn't charge for water on the flight.

We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

MCY
SYD
Excellent 10.0

The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down.

Definitely small seating space and no-frills.

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

Tue, Jun 26
HNL
AVV
19h 05m
Tue, Aug 14
AVV
HNL
20h 00m
Trip: 50 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

CNS
SYD
Mediocre 3.0

Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service.

AVV
SYD
Excellent 8.0

Quick and easy flight

Plane was old and seats weren't the comfortable

ADL
DPS
Good 6.6

Decent leg room for a 6ft person. More than most US flights

Zero entertainment

SYD
MCY
Excellent 8.0

Comfortable seats.

Pay for everything even water.

Mon, Mar 26
HNL
AVV
18h 05m
Fri, Apr 6
AVV
HNL
13h 20m
Trip: 12 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 3270 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
AVV
SYD
Excellent 8.0

Quick and easy flight

Plane was old and seats weren't the comfortable

AKL
WLG
Excellent 8.0

The trip was seamless for the most part.

The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful.

CNS
SYD
Mediocre 2.0

flight overall facility is good. The print out boarding pass from ample stands is convenient.

The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients.

SYD
HNL
Good 7.2

On time arrival.

Boarding only by announcement. Can improve by showing the boarding zone on the screen. Boarding computer was frozen.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

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United States to Avalon Flight Information

Flights Arrive in Avalon
Flights Depart from United States
Flight Price $488
Airlines Jetstar